Gohenry — Phone number and contact

Gohenry Key Facts

• Customer service phone: Not available — contact via the official website
• Service hours: Monday-Friday, 9am-6pm
• Languages: French, English, Spanish
• Contact methods: Phone, Email, Mobile App, Live Chat

About Gohenry

Contact GoHenry: Phone +44 330 100 7676, Email, Reviews and Complete Guide

Looking to contact GoHenry by phone or want to learn more about this British neobank dedicated to children and teenagers? You've come to the right place. This page brings together all the essential information to reach customer service, understand the offerings, pricing, features, and read customer reviews of GoHenry. Whether you're a parent, legal guardian, or simply curious about this financial management solution for 6-18 year olds, we've compiled a comprehensive guide to answer all your questions. The main GoHenry phone number is +44 330 100 7676, accessible from France and internationally.

GoHenry is much more than just a bank card for children. Founded in 2012 in the United Kingdom, this revolutionary GoHenry neobank has transformed the way families approach financial education for young people. With over two million users across the United Kingdom, the United States, and Europe, GoHenry has established itself as a major player in the fintech sector dedicated to youth. In 2023, the acquisition by Acorns, an American micro-investment platform, gave the brand a new boost, strengthening its international ambitions. For any questions regarding your account or services, don't hesitate to call GoHenry at +44 330 100 7676.

1. Background and History of GoHenry

The origins: an idea from parents, for parents

GoHenry's story begins in 2012 in London, when Louise Hill and Dean Brauer, two parents facing the same daily dilemma, decided to create an innovative solution. Like millions of British families, they were funding their children's online purchases with their own credit cards, with no tracking tools or financial learning aids. The observation was simple: traditional banks offered nothing suitable for children under 16, and pocket money in cash was becoming increasingly irrelevant in an increasingly cashless world.

The name "GoHenry" derives from a very real child: Henry Symonds, the very first holder of the GoHenry card in 2012. When Henry received his card, he had no idea he would become the inspiration for the brand name. It's this human and family dimension that has always characterized GoHenry's approach: a fintech created by parents, for parents and their children. The GoHenry phone at +44 330 100 7676 reflects this spirit of accessibility and closeness to users.

The early years of growth (2012-2018)

From its launch, GoHenry distinguished itself by offering a contactless payment card at a time when even major British high street banks didn't systematically provide them. This technological advantage, combined with an intuitive mobile app for both parents and children, quickly won over the British market. The prepaid Visa card, linked to a financial management app, allowed parents to load money, set spending limits, and track their children's transactions in real time.

The early years were marked by significant organic growth, driven primarily by word of mouth between parents. Recommendations on platforms like Mumsnet, the famous British parenting forum, helped spread awareness of the brand to an increasingly wide audience. By 2016, GoHenry had already surpassed 100,000 users in the UK, a significant milestone for a still-young startup in the financial services sector.

International expansion (2018-2022)

Building on its success in the UK, GoHenry undertook an ambitious expansion into the United States in 2018. The American market, with its millions of families seeking financial education solutions for young people, represented a considerable opportunity. Setting up in the US required significant regulatory and cultural adaptations, but the fundamental value proposition — helping children learn to manage money — remained universal.

In 2022, GoHenry made a major strategic acquisition by purchasing Pixpay, a French fintech specializing in cards for teenagers. This deal opened the doors to the French, Spanish, and Italian markets for GoHenry, strengthening its European presence. In total, GoHenry raised over $135 million in funding, with leading investors such as Edison Partners, Revaia, Citi Ventures, Muse Capital, and Nexi. These funds helped finance international growth and the development of new features. If you have questions about services available in your country, the GoHenry customer service phone at +44 330 100 7676 can provide information.

The Acorns acquisition (2023): a strategic turning point

On April 3, 2023, a major event transformed GoHenry's destiny: the acquisition by Acorns, the American micro-investment platform. Acorns, which had evaluated over 100 companies worldwide before making its decision, chose GoHenry for its solid user base, proven technology, and a mission aligned with its own: making financial management accessible to everyone.

This all-equity deal created a combined entity of over 6 million subscribers. In the United States, the service is now marketed under the name "GoHenry by Acorns" and then "Acorns Early," while in the UK and Europe, the GoHenry and Pixpay brands continue to operate under their respective identities. Noah Kerner, CEO of Acorns, stated that the $55 million injection into GoHenry the previous year and the Pixpay acquisition had made the deal particularly attractive.

Louise Hill, co-founder of GoHenry, emphasized that this new relationship with Acorns would enable GoHenry to reach millions of additional users worldwide. The combination of Acorns' strengths (investment and savings for adults) and GoHenry's (financial education and money management for young people) creates a complete offering for the entire family, from cradle to adulthood.

GoHenry today: key figures

In 2025, GoHenry boasts impressive figures that testify to its continued growth:

• Over 2 million active users across the UK and the US
• Presence in 5 countries: UK, US, France (via Pixpay), Spain, and Italy
• $130 million saved by young users over the past five years
• £49 million set aside by GoHenry children in 2025 alone, with an average of £3.86 saved per week
• Over 11,500 reviews on Trustpilot
• App rated 4.3/5 on Google Play and 4.4/5 on the App Store
• Headquarters: Spectrum Point, 279 Farnborough Road, Farnborough, GU14 7LS, United Kingdom

The company is registered with the FCA (Financial Conduct Authority) in the UK, ensuring rigorous regulatory oversight of its activities. For any further information, you can reach GoHenry by phone at +44 330 100 7676 or send an email to help@gohenry.co.uk.

2. GoHenry Plans and Pricing

The three subscription plans

GoHenry pricing is structured around three distinct subscription plans, designed to suit the needs and budget of each family. Here is a detailed overview of the different offerings available in 2025:

Everyday Plan — £3.99 per month per child

The Everyday plan is GoHenry's entry-level offering. For £3.99 per month per child, families receive the essentials:

• A Visa debit card for children (ages 6-18)
• The full GoHenry mobile app
• Access to Money Missions, the interactive financial education program
• The ability to manage up to 4 children's accounts with a single monthly subscription
• Basic parental controls (spending limits, real-time notifications)
• Automatic pocket money payments
• Instant money transfers to the child's card

This plan is perfectly suited for families who want to introduce their children to money management without investing in advanced features. GoHenry fees remain very competitive compared to traditional banking solutions, which often charge higher hidden fees.

Plus Plan — £5.99 per month per child

The Plus plan includes all the benefits of the Everyday plan and adds premium features:

• All benefits of the Everyday plan
• A 2.94% AER* interest rate on the child's savings
• Free top-ups from the parent account
• Advanced savings management tools
• Access to Giftlinks allowing extended family to send money directly to the child's card
• Relatives accounts for grandparents and relatives to contribute

The 2.94% AER interest on savings is provided in partnership with Bondsmith Savings Ltd, a company registered in England and Wales (No 13223331). This rate is particularly attractive compared to standard savings rates offered by traditional banks in the UK. To learn more about this plan, contact the GoHenry customer service phone at +44 330 100 7676.

Max Plan — £9.99 per month for up to 4 children

The Max plan represents the best value for larger families. For a single fee of £9.99 per month, it covers up to 4 children:

• All benefits of the Plus plan
• Up to 4 children's accounts included in a single monthly subscription
• Full access to all premium features
• Customizable debit cards for each child
• The complete Money Missions program with rewards

If you'd like to know the precise details of each plan or receive personalized advice, you can call GoHenry customer service at +44 330 100 7676. The advisors are trained to guide you toward the plan best suited to your family situation.

Additional fees and pricing transparency

GoHenry stands out for its transparency policy regarding fees. Here are the main additional fees to be aware of:

• Card replacement: fees may apply in case of card loss or theft
• ATM withdrawals: conditions for GoHenry free withdrawal vary depending on the chosen plan and the ATM network used
• International transactions: transactions made abroad may incur currency conversion fees according to Visa conditions
• Free trial period: GoHenry regularly offers a GoHenry welcome offer including a one-month free trial and a welcome credit for new sign-ups

Full terms and conditions and detailed pricing schedules are available on the gohenry.com website. You can also request a complete fee summary by contacting the GoHenry customer service phone at +44 330 100 7676 or by email at help@gohenry.co.uk.

GoHenry referral program

The GoHenry referral program allows existing members to recommend GoHenry to their network and receive exclusive benefits. When a referral signs up via a referral link and subscribes, both the referrer and the referred receive a bonus credit. This referral system has played a decisive role in GoHenry's organic growth since its inception. To obtain your referral link or learn more about the program's conditions, go to the GoHenry customer area in the app or contact customer service.

3. GoHenry Features

The GoHenry debit card

At the heart of the offering is the GoHenry bank card, a prepaid Visa card designed specifically for young people aged 6 to 18. This card works everywhere Visa is accepted, both in-store and online, offering children a genuine banking experience adapted to their age.

The card's main features include:

• Contactless payment: built-in NFC technology for fast and secure payments
• Customization: children can choose from a selection of card designs or create their own visual
• Configurable limits: the GoHenry payment limit and GoHenry withdrawal limit are fully configurable by parents from the app
• Category blocking: parents can block certain merchant categories (gambling, adult content, etc.)
• Instant notifications: each transaction triggers a real-time alert on the parent's phone

If you have a problem with your card, such as a GoHenry lost card or GoHenry stolen card, it's crucial to act quickly. The GoHenry card block can be done instantly from the app, but you can also contact the GoHenry emergency number at +44 330 100 7676 to report the incident and request a GoHenry lost card opposition. The GoHenry card opposition phone procedure is simple and quick: an advisor will guide you through the steps to secure your child's account.

The GoHenry mobile app

The GoHenry mobile app is at the heart of the user experience. Available on iOS and Android, it offers two distinct interfaces: one for parents and one for children. You can download the GoHenry app for free from the App Store or Google Play Store.

Parent interface:

• Dashboard for managing all children's accounts
• Configuration of automatic pocket money transfers
• Setting spending limits and allowed categories (allowing you to GoHenry increase limit or reduce it at any time)
• Complete transaction history
• Savings goal management
• Configuration of paid household chores
• Access to educational progress reports

Child interface:

• View available balance
• Personal transaction history
• Savings goals with visual progress tracking
• Access to Money Missions (financial education modules)
• List of chores to complete to earn money
• Profile and card customization

Money Missions: gamified financial education

One of GoHenry's most distinctive features is the Money Missions program, a series of interactive educational modules that teach children the fundamentals of financial management. These missions cover a wide range of topics:

• Money basics: understanding where money comes from, how it circulates, and why it's important
• Saving: learning to set money aside, set goals, and delay gratification
• Budgeting: understanding the difference between needs and wants, and learning to plan spending
• Income: discovering the concepts of salary, work, and compensation
• Investing: introduction to basic investment concepts adapted to the child's age
• Financial security: learning to protect money and recognize scams

Each mission is designed to be engaging and age-appropriate, with interactive quizzes, explanatory videos, and real money rewards that parents can configure. The program includes more than 20 different learning tools, making it one of the most comprehensive financial education programs on the market.

Automated pocket money management

GoHenry significantly simplifies pocket money management through its automation system. Parents can set up a recurring automatic payment (weekly, biweekly, or monthly) that is credited directly to the child's card. This feature eliminates the need for cash and ensures that pocket money is paid on a regular and predictable basis.

Additionally, the paid chore system allows parents to create a list of chores associated with specific amounts. When the child marks a task as completed and the parent validates it, the corresponding amount is automatically credited to the card. This system teaches children the link between work and compensation, a fundamental concept in financial education.

Savings goals and automatic saving

The GoHenry app allows children to set personalized savings goals with a target date and target amount. The child can choose to manually transfer money to their savings goal or activate weekly automatic savings, which transfers a defined amount each week. The graphical visualization of progress toward the goal motivates the child to maintain their savings efforts.

Parents have the option to lock savings goals, preventing the child from withdrawing the money set aside before reaching their goal. This feature teaches financial discipline and patience, essential skills for adult money management.

Giftlinks and Relatives accounts

The Giftlinks feature allows extended family and friends to send money directly to a child's GoHenry card, without needing the app. The parent generates a unique link that relatives can use to make a transfer. This feature is particularly appreciated for birthdays, holidays, and other special occasions.

Relatives accounts go even further by allowing grandparents and other family members to create an account linked to the child's account. They can thus track the child's progress, send money, and even set up regular automatic transfers.

Compatibility with mobile payments

For older teenagers who want to use their phone to pay, GoHenry integrates with the main mobile payment solutions. GoHenry Apple Pay and GoHenry Google Pay compatibility allows young users to add their GoHenry card to their digital wallet and make contactless payments with their smartphone or smartwatch. This feature enhances the digital experience and prepares teenagers for modern payment methods.

4. Additional GoHenry Services

Interest-bearing savings account

Since the launch of the Plus plan, GoHenry offers a savings account earning 2.94% AER, provided in partnership with Bondsmith Savings Ltd. This rate, among the most competitive on the market for a product aimed at young people, allows children to see their savings grow and concretely understand the concept of compound interest. It's an excellent way to introduce young people to passive investing.

Comprehensive educational program

Beyond the Money Missions mentioned earlier, GoHenry offers a comprehensive educational program that includes:

• Educational blog: articles and guides for parents and children on money management, saving, responsible spending, and online safety
• Resources for parents: advice on approaching the topic of money with children at every stage of their development
• Pocket Money Index: an annual "Pocket Money Unwrapped" report analyzing pocket money trends in the UK and US, providing valuable data for families
• Seasonal guides: resources for managing money during holidays, back-to-school, and festive periods

GoHenry and cashback

The GoHenry cashback program offers users the ability to earn back a percentage of their spending at certain partner merchants. This additional service allows children to understand the concept of cashback and maximize the value of their spending. Cashback offers are regularly updated in the app and vary depending on ongoing partnerships.

Reports and analytics

GoHenry provides parents with detailed reports on their children's financial habits. These reports include analyses of spending categories, savings trends, Money Missions progress, and comparisons with national averages. This data helps parents identify areas where their children excel and those that require additional support.

GoHenry for blended families

GoHenry has designed its system to adapt to modern family structures, including blended families. Multiple parents or guardians can be associated with a child's account, allowing each to contribute financially and track the child's activities. This flexibility is particularly appreciated in a context where family structures are increasingly diverse.

The complaints service

The GoHenry complaints service is accessible through several channels. If a problem is not resolved by the standard customer service, you can submit a formal complaint by email to help@gohenry.co.uk or by post to GoHenry Ltd, Spectrum Point, 279 Farnborough Road, Farnborough, GU14 7LS. In accordance with GoHenry's complaints policy, each complaint is subject to a thorough investigation, and a detailed final response is provided to the customer, including the investigation findings, the decision made, and, where applicable, the next steps. If the dispute cannot be resolved, the customer can refer the matter to the Gibraltar Financial Services Commission or the Financial Services Ombudsman.

5. Security at GoHenry

Data protection and privacy

GoHenry account security is an absolute priority for the company, especially since its primary users are minors. GoHenry has implemented a comprehensive set of robust security measures to protect the personal and financial data of its users:

• Data encryption: all data transmitted between the app and GoHenry's servers is encrypted to the highest industry standards
• GDPR compliance: GoHenry is fully compliant with the European General Data Protection Regulation, ensuring respect for users' and their children's privacy
• Transparent privacy policy: GoHenry's privacy policy clearly details what data is collected, how it is used, and with whom it may be shared
• Minor data protection: specific protocols are in place to protect information of users under 18, in compliance with British and European legislation on the protection of minors online

Authentication and account access

GoHenry two-factor authentication is one of the pillars of account security. Authentication measures include:

• Unique password: users are encouraged to choose a strong password of 8 to 12 characters, avoiding family names, dates of birth, and common words
• Secure PIN code: each card is associated with a unique PIN code. In case of a GoHenry forgotten PIN code, the reset procedure is available directly in the app or by contacting customer service at +44 330 100 7676
• Biometric authentication: on compatible devices, the GoHenry app supports login via fingerprint or facial recognition
• 3D Secure (SCA): online payments are protected by the 3D Secure protocol, also known as Strong Customer Authentication (SCA), which adds an additional verification layer
• Security alerts: parents receive notifications for suspicious logins, unusual transaction attempts, and security setting changes

Regulatory oversight

GoHenry Limited is registered with the FCA (Financial Conduct Authority) in the UK, the financial services regulatory authority. This registration ensures that GoHenry complies with the strictest regulatory standards for payment services. The company is also regularly monitored by Visa to ensure compliance with the network's standards.

It is important to note that, as an electronic money issuer, GoHenry does not benefit from FSCS (Financial Services Compensation Scheme) protection as traditional banks do. This means that deposited funds are not covered by the deposit guarantee scheme up to £85,000. However, GoHenry is required to protect customer funds in accordance with FCA electronic money regulations, which involves segregating customer funds in separate accounts.

Card security

The GoHenry card integrates several advanced security features:

• Instant blocking: in case of a GoHenry lost card or GoHenry stolen card, the GoHenry card block can be activated with a single gesture from the app
• Adjustable limits: parents control the GoHenry withdrawal limit and GoHenry payment limit, thus limiting financial exposure in case of fraud
• Geographic blocking: ability to restrict card use to certain geographic areas
• Merchant category blocking: parents can prevent purchases in certain categories (gambling, bars, tobacco, etc.)
• Visa Zero Liability technology: Visa cardholders benefit from Visa Zero Liability protection, which protects them against fraudulent transactions

To immediately report a lost or stolen card, call the GoHenry emergency number at +44 330 100 7676. You can also block the GoHenry card directly from the app before even contacting phone support, offering maximum responsiveness in an emergency situation.

Online security education

GoHenry doesn't just secure its own systems; the company also plays an educational role regarding online security for children. The GoHenry blog regularly features articles and guides on protecting personal data, recognizing phishing attempts, best practices for online shopping, and secure password management. These resources help children develop cybersecurity reflexes that will protect them well beyond their use of GoHenry.

6. GoHenry Customer Service

Different contact channels

GoHenry customer service is accessible through several channels, offering users the flexibility to choose the communication method that suits them best. Here is a comprehensive overview of all available options to contact GoHenry by phone and by other means:

Phone contact

The GoHenry phone is the most direct way to get immediate assistance. The main GoHenry phone number is +44 330 100 7676. This number is accessible from France by dialing the international prefix +44, followed by 330 100 7676. This is a GoHenry non-premium number at the rate of a local call in the UK (international call charges from France depend on your telephone operator).

GoHenry phone customer service opening hours are generally Monday to Friday during UK business hours. It's recommended to call early in the morning to minimize wait times. If you want to speak to a GoHenry advisor, the phone remains the most efficient channel for getting a personalized response to your situation.

For urgent situations like card loss or theft, the GoHenry emergency phone at +44 330 100 7676 is the priority. Advisors are trained to quickly handle card blocking requests and fraudulent transaction reports.

Email contact

The main GoHenry contact email is help@gohenry.co.uk. This channel is suitable for non-urgent requests, detailed questions, and formal complaints. Email response time is generally 24 to 48 business hours. For press or partnership inquiries, a separate email address is available on the gohenry.com website.

Live chat and help center

The GoHenry live chat is available directly in the app and on the GoHenry website. This channel allows you to get quick answers to common questions without having to make a phone call. The online help center (uk.community.gohenry.com) also contains an exhaustive knowledge base with articles answering the most common questions about account management, app features, technical issues, and security matters.

Postal mail contact

For formal communications, written complaints, or requests requiring document submission, the GoHenry phone contact can be complemented by postal mail addressed to:

GoHenry Ltd
Spectrum Point
279 Farnborough Road
Farnborough
GU14 7LS
United Kingdom

In-app support

The GoHenry customer area integrated into the mobile app offers direct access to support. Users can submit support tickets, check the status of their pending requests, and access interactive troubleshooting guides. The app also allows you to manage most common operations without needing to contact customer service, such as blocking and unblocking cards, modifying spending limits, and viewing transaction history.

Social media and community

GoHenry maintains an active presence on social media (Facebook, Twitter/X, Instagram), where users can ask questions and interact with the team. Although these channels are not designed for handling sensitive requests (such as account issues or financial questions), they are useful for obtaining general information and following the brand's news.

GoHenry contact summary

To facilitate your approach, here is a summary of all options to reach a GoHenry advisor:

• Phone: +44 330 100 7676 (main GoHenry phone number)
• Email: help@gohenry.co.uk
• Chat: via the mobile app or website
• Mail: GoHenry Ltd, Spectrum Point, 279 Farnborough Road, Farnborough, GU14 7LS
• Help center: uk.community.gohenry.com

If you want to speak to a real GoHenry advisor, the phone at +44 330 100 7676 is the best way to reach a human representative. If you have difficulty reaching customer service by phone, try during off-peak hours (early morning or late afternoon, UK time).

Important note: GoHenry being a 100% digital GoHenry online bank, there are no physical GoHenry branches nearby. All interactions with customer service are done remotely, via the digital and phone channels mentioned above.

7. GoHenry Customer Reviews

Overview of ratings

GoHenry customer reviews are overall very positive, with over 11,500 reviews published on Trustpilot. The app is also well-rated on mobile stores, with 4.3 out of 5 stars on Google Play and 4.4 out of 5 stars on the Apple App Store. These ratings reflect overall high satisfaction from users, although some areas for improvement are regularly mentioned.

Strengths according to users

Positive reviews highlight several aspects of the GoHenry offering:

• Ease of use: the app is regularly praised for its intuitive interface, for both parents and children. Navigation is simple, features are clearly organized, and onboarding is quick
• Financial education: Money Missions are particularly appreciated by parents who see their children developing a real understanding of money management. Many reviews mention positive changes in children's financial behavior after a few months of use
• Parental controls: the ability to monitor spending in real time and configure limits reassures parents. Several reviews highlight the peace of mind provided by instant notifications and merchant category blocking
• Children's empowerment: parents report that their children develop a sense of financial responsibility, learn to save for specific goals, and think more before spending
• Responsive customer service: several reviews praise the responsiveness and quality of customer service, accessible at the GoHenry phone +44 330 100 7676, particularly for rapid resolution of card issues

Areas for improvement reported

Despite the overall positive reviews, some users have identified areas for improvement:

• Subscription cost: some parents feel the monthly subscription is high, particularly for families with multiple children who don't subscribe to the Max plan. Comparison with free alternatives like Revolut Junior is frequently mentioned
• Card replacement fees: fees charged for card loss or damage are perceived as excessive by some users, especially since children are naturally more likely to lose or damage their card
• Limited features for older teenagers: a few users feel that the features offered become insufficient for 16-18 year olds, who have more complex financial needs
• Absence of FSCS protection: the lack of FSCS coverage is mentioned by some users concerned about the security of their funds, even though GoHenry complies with regulatory fund segregation obligations

Expert and media reviews

Specialized media have also evaluated GoHenry:

• PCMag: highlights the richness of educational features and interface quality, while noting the monthly cost as a point of attention
• Good Money Guide: describes GoHenry as an "excellent pocket money app" that helps children learn the value of money by giving them the independence needed to make their own financial decisions
• FinanceBuzz: highlights the app as one of the best debit cards for children on the market, with a special mention for Money Missions
• Mumsnet: the British parenting community is largely favorable to GoHenry, with numerous positive testimonials from satisfied parents
• Money to the Masses: offers a detailed analysis of pros and cons, concluding that GoHenry is a solid solution for children's financial education despite its monthly cost

Customer satisfaction evolution

Over the years, GoHenry has demonstrated its ability to listen to user feedback and continuously improve its offering. The introduction of the Max plan for larger families, the addition of the savings interest rate with the Plus plan, and the regular enrichment of Money Missions all testify to this customer-centric approach. To share your own experience or submit feedback, you can contact customer service at the GoHenry phone number +44 330 100 7676 or via the app.

8. Comparison with Competitors: Revolut Junior, Kard, and Pixpay

The market for bank cards for children and teenagers has become particularly competitive in recent years. To help parents make an informed choice, we offer a detailed comparison between GoHenry and its three main competitors: Revolut Junior, Kard, and Pixpay.

GoHenry vs Revolut Junior

Revolut Junior (formerly Revolut <18) is the youth offering from Revolut, one of Europe's most popular fintechs. Here is a point-by-point comparison:

• Pricing: Revolut Junior is included free with parents' Revolut plans (starting from the free Standard plan), making it the most economical option. GoHenry, with its subscription starting at £3.99/month, is more expensive but offers more advanced educational features
• Age range: Revolut Junior is for ages 6-17, versus 6-18 for GoHenry
• Financial education: this is where GoHenry clearly stands out. GoHenry's Money Missions constitute a complete and gamified educational program, while Revolut Junior focuses more on payment and basic management features
• Parental controls: both services offer solid parental controls, but GoHenry provides more granular options, including merchant category blocking and paid chores
• International: Revolut Junior benefits from the Revolut ecosystem with advantageous exchange rates and no foreign fees, a significant advantage for families who travel frequently
• Ecosystem: Revolut Junior integrates with the adult Revolut ecosystem (investment, crypto, insurance), offering a natural transition when the child becomes an adult. GoHenry, through its integration with Acorns, is beginning to offer a similar pathway

Verdict: Revolut Junior is the ideal choice for families already banking with Revolut who are cost-conscious. GoHenry is better suited for parents who prioritize structured financial education and advanced parental controls.

GoHenry vs Kard

Kard is a French neobank dedicated to teenagers aged 12 to 18. Founded in 2018, it positions itself as a modern and connected solution:

• Pricing: Kard offers a free basic plan and a paid premium plan with advanced features. Kard's free plan is more accessible than GoHenry's entry-level offering
• Age range: Kard targets ages 12-18, a narrower range than GoHenry (6-18). GoHenry is therefore better suited for families with younger children
• Design and marketing: Kard adopts a resolutely "young and trendy" positioning, with a modern card design and social features like expense sharing between friends. GoHenry favors a more family-oriented and educational positioning
• Cashback: Kard offers an integrated cashback program with brands popular among teenagers, a particularly attractive feature for this age group. GoHenry cashback is also available but with a different approach
• Availability: Kard is primarily available in France, while GoHenry covers the UK, the US, and several European countries
• Financial education: GoHenry offers a more structured and comprehensive educational program than Kard, which focuses more on the daily user experience

Verdict: Kard is an excellent choice for French teenagers looking for a modern card with social features. GoHenry is preferable for international families and those seeking a complete financial education program from an early age.

GoHenry vs Pixpay

Pixpay deserves special mention in this comparison because, since 2022, Pixpay is part of the GoHenry group following its acquisition. Pixpay nevertheless continues to operate under its own brand in France, Spain, and Italy:

• Pricing: Pixpay offers plans starting at €2.99/month in France, slightly more affordable than GoHenry for European users
• Age range: Pixpay targets ages 10-18, while GoHenry covers ages 6-18
• Features: the two platforms share increasingly more features since their merger, but Pixpay retains specific adaptations for the French market (compatibility with French payment systems, native French-language support)
• IBAN: Pixpay offers a French IBAN, which facilitates domestic transfers in France. GoHenry, with its British GoHenry foreign IBAN, may pose difficulties for certain operations in France
• Cashback and partnerships: Pixpay has local partnerships adapted to the French market, with cashback offers from popular French retailers
• Customer service: Pixpay's customer service is entirely French-speaking, unlike GoHenry whose main customer service is English-speaking (reachable at +44 330 100 7676)

Verdict: for families residing in France, Pixpay offers an experience more adapted to the local market with French-speaking customer service and a French IBAN. GoHenry is better suited for British or international families, and offers a richer educational program thanks to Money Missions.

Summary comparison table

Here is a summary of the main comparison criteria between the four solutions:

• Target age: GoHenry 6-18 | Revolut Junior 6-17 | Kard 12-18 | Pixpay 10-18
• Monthly price: GoHenry from £3.99 | Revolut Junior free (with parent account) | Kard from €0 | Pixpay from €2.99
• Financial education: GoHenry ★★★★★ | Revolut Junior ★★★ | Kard ★★★ | Pixpay ★★★★
• Parental controls: GoHenry ★★★★★ | Revolut Junior ★★★★ | Kard ★★★★ | Pixpay ★★★★
• International: GoHenry ★★★★ | Revolut Junior ★★★★★ | Kard ★★ | Pixpay ★★★
• Cashback: GoHenry ★★★ | Revolut Junior ★★ | Kard ★★★★ | Pixpay ★★★★

Whatever your choice, don't hesitate to try the free trial period offered by each service. For GoHenry, the welcome offer is regularly available and support is reachable at the GoHenry phone number +44 330 100 7676 for any questions before signing up.

9. Case Studies: GoHenry in Daily Life

Case Study 1: The Martin family and early financial education

Sophie and Thomas Martin, parents of three children aged 7, 10, and 14, living in London, subscribed to GoHenry in 2023 after noticing that their children had no concept of the value of money. "Our children thought money grew on trees," Sophie jokes. "Every time we went to the supermarket, they wanted to buy everything without understanding the consequences."

The family opted for the Max plan at £9.99 per month, enabling all three children to receive a GoHenry card. Each child receives weekly pocket money adapted to their age: £3 for the youngest, £5 for the middle child, and £8 for the eldest. The parents also set up paid household chores: tidying their room (£0.50), emptying the dishwasher (£0.50), helping in the garden (£1).

Results after 12 months:

• Emma, 7, saved £62 to buy a video game, learning patience and planning
• Lucas, 10, completed 15 Money Missions and now understands the difference between needs and wants
• Léa, 14, manages a monthly budget of £40 with full autonomy, including her outings, digital subscriptions, and savings for a school trip

"The most notable change is that they think before spending," explains Thomas. "Léa compares prices, Lucas makes priority lists, and even Emma understands that you have to choose between two things she wants." The family recommends GoHenry without reservation and has referred three other families through the GoHenry referral program. When Léa lost her card on a school trip, Sophie immediately used the GoHenry card block from her phone, then called the GoHenry emergency phone at +44 330 100 7676 to order a replacement.

Case Study 2: Alexandre and the transition to financial autonomy

Alexandre, 16, has been using GoHenry since he was 12. His parents, who are divorced, found in GoHenry a practical tool for managing financial contributions from both households. Both his father and mother are connected to Alexandre's account, each contributing their share of pocket money automatically.

Over the years, Alexandre has developed remarkable financial skills:

• At 12: discovering the card and first supervised purchases, with a spending limit of £10 per week
• At 13: activating savings goals to buy a skateboard (£65 saved in 4 months)
• At 14: first monthly budget management, with £30 per month pocket money and responsibility for leisure spending
• At 15: using advanced Money Missions on investment and financial planning
• At 16: managing an £80 per month budget including transport, lunches, and leisure, with a savings goal of £500 for a laptop

"GoHenry taught me that money doesn't spend itself," Alexandre confides. "When I started working last summer, I already had the reflex to set aside 20%. My friends who didn't have this education spend everything as soon as they get paid."

Alexandre's parents particularly appreciate the transparency offered by the app: each can check their son's spending and ensure funds are being used responsibly, without having to coordinate between the two households. "It's a fantastic co-parenting tool," acknowledges Alexandre's mother. When Alexandre had a GoHenry forgotten PIN code issue, he was able to reset it directly from the app in a few minutes.

Case Study 3: The Dubois family and expatriation

The Dubois family, originally from Lyon, moved to Manchester in 2022 following the father's job transfer. With two children aged 8 and 12, they quickly looked for a solution to manage pocket money in a new country, with a new currency.

"When we arrived in the UK, we didn't know the British banking system," recalls Claire Dubois. "Opening an account for a child at a traditional bank seemed complicated, especially without a local financial history. GoHenry was the perfect solution: online registration in 10 minutes, card delivered within a week."

The family opted for the Plus plan, appreciating the savings interest rate and free top-ups. The children quickly adapted to their GoHenry card and use it daily for purchases at the cafeteria, in shops, and online.

Specific advantages for the expat family:

• Grandparents in France use Giftlinks to send money to the children for birthdays and Christmas
• The children learned to manage money in pounds sterling, developing a practical understanding of exchange rates
• The English-language app interface helped the children improve their language skills
• Real-time spending tracking reassured parents in a new environment

When the family wanted to understand the details of the GoHenry free card (first month free), Claire contacted the GoHenry phone contact at +44 330 100 7676 and was pleasantly surprised by the quality of service in English. "The advisor took the time to explain everything, including features we wouldn't have discovered on our own."

Today, the Dubois family recommends GoHenry to all French families expatriated in the UK. "It's more than a bank card, it's a real educational tool that enabled our children to adapt financially to their new country while developing skills that will serve them for a lifetime."

10. Expansion and Prospects for GoHenry

Integration with Acorns: a 360° vision

GoHenry's acquisition by Acorns in 2023 opened exciting new perspectives for the fintech's future. The combined vision of Acorns and GoHenry is to create a complete financial ecosystem covering all stages of life, from childhood to adulthood. This integration enables several major developments:

• Investment for young people: Acorns' micro-investment expertise could be adapted to young GoHenry users, offering an introduction to investing from adolescence
• Smooth adult transition: GoHenry users will be able to migrate to an adult Acorns account when they turn 18, retaining their financial history and savings habits
• Integrated family features: combining the platforms will enable managing the entire family's finances from a single ecosystem
• Geographic expansion: Acorns brings its US market experience while GoHenry strengthens the group's European presence

European and international expansion

With its established presence in the UK, the US, France (via Pixpay), Spain, and Italy, the GoHenry/Acorns group aims to continue its geographic expansion. German-speaking markets (Germany, Austria, Switzerland) and Nordic markets (Sweden, Denmark, Norway) are considered potential growth opportunities, given their consumers' high digital maturity and growing interest in youth financial education.

The "multi-brand" approach adopted by the group (GoHenry in the UK, Pixpay in France, Acorns Early in the US) could be extended to other markets, with local brands adapted to the cultural and regulatory specificities of each country. This strategy allows combining the power of a common technology platform with strong local brand identities.

Expected technological innovations

The fintech sector for young people is evolving rapidly, and GoHenry continuously invests in innovation. Among the expected technological developments:

• Artificial intelligence: using AI to personalize educational paths based on each child's profile and behaviors
• Advanced gamification: enriching Money Missions with more immersive game elements (augmented reality, friend challenges, badges, and rewards)
• Open banking: integration with open banking APIs to offer a consolidated view of family finances
• Crypto and digital assets: potential introduction of cryptocurrency and digital asset features adapted for young people, following market trends
• Automated savings: round-up and automatic savings algorithms similar to Acorns', adapted to young people's spending habits

Financial education as a societal mission

GoHenry is increasingly positioning itself as a financial education actor in the broader sense, beyond its commercial offering. The company collaborates with schools, charities, and government institutions to promote financial literacy from an early age. The annual "Pocket Money Unwrapped" report has become a reference in the field, providing valuable data on young people's financial behaviors and pocket money trends.

In 2025, GoHenry children set aside a total of £49 million, with an average of £3.86 saved per week, primarily for electronics, birthdays, clothing, and other goals. These figures demonstrate the concrete impact of GoHenry's approach on young people's financial habits.

Challenges and opportunities

Despite its successes, GoHenry faces several important challenges:

• Growing competition: the children's and teen card market is attracting more and more players, from neobanks to traditional banks launching their own youth offerings
• Profitability: as acknowledged by Noah Kerner, CEO of Acorns, neither Acorns nor GoHenry were profitable at the time of the acquisition. Achieving profitability remains a priority objective
• Regulation: constantly evolving financial regulations, particularly regarding minor data protection and payment services, requires permanent adaptation
• Adult user retention: the challenge is retaining users after they turn 18 by offering a smooth transition to adult Acorns products

Nevertheless, the opportunities remain considerable. The global youth financial education market is expanding, driven by growing awareness among parents and governments of the importance of financial literacy. GoHenry, with its proven technology, solid user base, and backing from Acorns, is well positioned to capitalize on this trend.

The future of GoHenry: a long-term vision

Louise Hill, co-founder of GoHenry, summarized the company's long-term vision: "Since we started our mission to make every child smart with money over ten years ago, we've helped millions of young people do exactly that. This new relationship with Acorns will allow us to reach millions more."

GoHenry continues to evolve and adapt to the changing needs of modern families. Whether through new features, geographic expansion, or strategic partnerships, the company remains true to its founding mission: to make every child a financially responsible adult. To follow the latest news and benefit from new features, users can visit gohenry.com or contact customer service at +44 330 100 7676.

Frequently Asked Questions About GoHenry

How do I open a GoHenry account?

The procedure for how to open a GoHenry account is simple and quick. Go to gohenry.com or download the GoHenry app from the App Store or Google Play. GoHenry account opening is done entirely online: you'll need to provide your personal information (name, address, date of birth), an ID document, and the beneficiary child's information. Registration takes approximately 10 minutes. Once the account is validated, the card is shipped by mail and typically arrives within 5 to 7 business days. For any assistance during the registration process, contact the GoHenry phone at +44 330 100 7676.

How do I close a GoHenry account?

To close a GoHenry account, you can proceed directly from the app in your account settings. Before closing, make sure to transfer any remaining balance to your bank account. If you cannot access your account or are experiencing difficulties, send an email to help@gohenry.co.uk or call +44 330 100 7676. The subscription will be cancelled and no additional fees will be charged after the account's effective closing date.

Does GoHenry offer a French IBAN?

No, GoHenry does not offer a GoHenry French IBAN. As the company is based in the UK, GoHenry accounts are associated with a British GoHenry foreign IBAN. For French users, this may pose difficulties with certain direct debit or domestic transfer systems. Families residing in France who want a French IBAN might consider Pixpay, the French subsidiary of the GoHenry group. The GoHenry RIB and GoHenry BIC SWIFT are available in the app's customer area.

Is GoHenry suitable for professionals?

GoHenry is designed exclusively for individuals and families. It is not a GoHenry business bank or a GoHenry professional account service. Self-employed workers (GoHenry micro-entrepreneur, GoHenry auto-entrepreneur) will need to turn to dedicated professional banking solutions. For recommendations on solutions suited to professionals, you can consult online banking comparators or contact an advisor at the GoHenry phone number +44 330 100 7676 who can direct you.

How do I change the RIB associated with GoHenry?

To modify GoHenry RIB, log into your parent space in the app and access the payment settings. You'll be able to update your bank details for automatic top-ups. If you encounter difficulties during the modification, the GoHenry customer service phone at +44 330 100 7676 can assist you.

Does GoHenry offer international transfers?

GoHenry international transfer features are limited, as the card is primarily designed for domestic payments and withdrawals. For international families, Giftlinks nevertheless allow receiving money from relatives located abroad. GoHenry instant transfer is available for transfers between the parent account and the child's card within the GoHenry ecosystem. To learn about GoHenry transfer timeframes and any associated fees, contact customer service.

Is GoHenry compatible with Apple Pay and Google Pay?

Yes, the GoHenry card is compatible with GoHenry Apple Pay and GoHenry Google Pay. Users can add their card to their digital wallet and make contactless payments with their smartphone or smartwatch. This feature is available for cards on the Everyday, Plus, and Max plans.

What to do in case of a GoHenry lost card opposition?

In case of card loss or theft, here are the steps to follow for the GoHenry lost card opposition:

1. Immediately block the card from the app ("Manage card" section)
2. Call the GoHenry emergency phone at +44 330 100 7676 to confirm the opposition and report suspicious transactions
3. Order a replacement card from the app
4. Check the transaction history to detect any fraudulent use

How do I contact GoHenry from France?

To call GoHenry customer service from France, dial +44 330 100 7676. The +44 prefix replaces the British 0. Call charges depend on your telephone operator. With most French mobile plans including calls to Europe, the cost is often included in your plan or billed at the European call rate. Alternatively, you can send an email to help@gohenry.co.uk or use the GoHenry live chat from the app to avoid international call charges. The GoHenry free number 0330 100 7676 is a local number from the UK.

Detailed Guide: All GoHenry Procedures Step by Step

How to open a GoHenry account: step-by-step guide

GoHenry account opening is one of the simplest procedures in the children's neobank market. Here is the detailed process for how to open a GoHenry account:

Step 1: Download the app

Start by downloading the GoHenry app from the App Store (iOS) or Google Play Store (Android). The app is free and only takes up a few dozen megabytes. You can also start your registration directly on the gohenry.com website from a web browser. The GoHenry mobile app is optimized for recent smartphones and works on iOS 14 and above and Android 8.0 and above.

Step 2: Create the parent account

Registration begins with creating the parent account. You'll need to provide the following information: your full name as it appears on your ID documents, your postal address in the UK (for UK residents), your date of birth, your email address, and a mobile phone number. GoHenry then performs a digital identity verification to comply with anti-money laundering regulations (KYC — Know Your Customer). This verification is generally instant but can sometimes take up to 24 hours.

Step 3: Add the child profile

Once the parent account is created, you can add up to 4 child profiles. For each child, you'll need to provide their first name, last name, date of birth, and choose a card design from the available options. The child must be between 6 and 18 years old to be eligible for the GoHenry service.

Step 4: Choose a plan and payment

Select the plan that best suits your family (Everyday, Plus, or Max) and set up the payment method for the monthly subscription. GoHenry accepts Visa and Mastercard debit and credit cards, as well as bank transfers. Most offers include a first month free trial as part of the GoHenry welcome offer.

Step 5: Configure parental settings

Even before receiving the card, you can configure parental controls: amount and frequency of automatic pocket money, daily and weekly GoHenry payment limit and GoHenry withdrawal limit, allowed or blocked merchant categories, and setting up the first paid chores. Take the time to customize these settings based on your child's age and maturity.

Step 6: Receive and activate the card

The GoHenry card is shipped by mail within 5 to 7 business days after account validation. Upon receipt, activate the card from the app by following the on-screen instructions. The child can then start using their card for in-store and online payments, ATM withdrawals, and purchases via GoHenry Apple Pay or GoHenry Google Pay.

If you encounter any difficulties during the registration process, don't hesitate to reach a GoHenry advisor at +44 330 100 7676. Customer service agents can guide you step by step through each stage of the procedure.

How to handle an emergency with GoHenry

When an emergency arises — GoHenry lost card, GoHenry stolen card, unauthorized transaction, or suspected fraud — it's essential to act quickly and methodically. Here is the recommended protocol:

In case of lost or stolen card:

1. Immediately block the card from the GoHenry app. This operation takes less than 5 seconds and prevents any further use of the physical card.
2. Call the GoHenry emergency number at +44 330 100 7676 to officially report the loss or theft and open a case.
3. Check the transaction history in the app to identify any fraudulent operations made between the loss of the card and its blocking.
4. Dispute suspicious transactions with customer service if you identify operations you did not authorize.
5. Order a replacement card from the app. The new card will be shipped within 5 to 7 business days.

The GoHenry lost card opposition process is designed to be as quick as possible. Visa Zero Liability protection applies to fraudulent transactions, meaning you will not be held responsible for unauthorized purchases made with your lost or stolen card, provided you reported the incident promptly.

In case of a suspicious transaction:

If you notice a transaction you don't recognize, start by checking with your child whether it's a purchase they made. Children sometimes forget to mention certain expenses. If the transaction is confirmed as fraudulent, immediately contact the GoHenry emergency phone at +44 330 100 7676 to initiate a dispute procedure. GoHenry will investigate the transaction and, if applicable, reimburse the disputed amount.

Understanding GoHenry limits and caps

Spending and withdrawal limits are essential elements of security and parental control at GoHenry. The GoHenry withdrawal limit and GoHenry payment limit are configurable by parents and can be adjusted at any time from the app.

Types of limits available:

• Daily spending limit: maximum amount the child can spend in one day, across all payment methods
• Per-transaction spending limit: maximum amount for a single payment operation
• Daily withdrawal limit: maximum amount that can be withdrawn from ATMs in one day
• Top-up limit: maximum amount that can be credited to the card in a given period
• Maximum balance: cap on the total amount that can be held on the card at any given time

To GoHenry increase limit, the parent must go to the relevant child's card settings in the app. Limit changes take effect immediately. It's recommended to gradually increase limits as the child demonstrates their ability to manage finances responsibly. If you need help configuring the optimal limits for your child's age, you can speak to a real GoHenry advisor at +44 330 100 7676.

The detailed complaints process

The GoHenry complaints service follows a structured process compliant with FCA requirements:

1. Initial contact: submit your complaint via the app, by email to help@gohenry.co.uk, or by phone at +44 330 100 7676. Describe the problem in as much detail as possible, including dates, amounts, and relevant transaction references.
2. Acknowledgment of receipt: GoHenry will acknowledge receipt of your complaint within 24 to 48 business hours.
3. Investigation: the complaints team examines your case, consults transaction logs, verifies account settings, and, if necessary, contacts involved third parties (merchants, Visa network, etc.).
4. Final response: you will receive a detailed final response including the investigation findings, the decision made, any corrective measures, and information about escalation options if you're not satisfied with the resolution.
5. External escalation: if the complaint cannot be resolved to your satisfaction, you can refer the matter to the Gibraltar Financial Services Commission (complaints@gfsc.gi) or the Financial Services Ombudsman.

GoHenry is committed to handling the majority of complaints within 15 business days. For complex cases requiring thorough investigation, the timeframe may be extended to 35 business days, in accordance with regulatory guidelines.

GoHenry and banking data management

Managing the GoHenry RIB and banking information is an important topic for parents. Here's what you need to know:

• The GoHenry BIC SWIFT and banking details associated with the GoHenry account are accessible in the "My account" section of the parent app
• To modify GoHenry RIB (change the card's funding source), go to the payment settings in the app
• GoHenry does not store parents' full credit/debit card numbers on its servers: payment information is tokenized in compliance with PCI DSS standards
• The GoHenry foreign IBAN being British, families residing in the eurozone should verify that their bank accepts SEPA transfers to a British IBAN (which is no longer guaranteed since Brexit)

Tips for optimizing your GoHenry experience

After several years of user feedback, here are the best practices for getting the most from your GoHenry subscription:

• Start with low limits: it's easier and more motivating to gradually increase limits than to reduce them
• Use paid chores: they teach the value of work and maintain the child's engagement
• Encourage saving with "matching": offer to match every pound the child saves to stimulate the savings habit
• Discuss spending as a family: use the transaction history as a starting point for educational conversations about money management
• Take advantage of Money Missions: set up rewards to encourage the child to complete educational modules
• Activate Giftlinks before occasions: share links with extended family well before birthdays and holidays
• Review settings regularly: a child's financial needs evolve quickly; adjust limits and pocket money amounts every 3 to 6 months

GoHenry and Financial Education: Why It Matters

The alarming reality of financial illiteracy

According to many international studies, the majority of young adults reach the age of financial independence without the skills needed to manage their money effectively. In the UK, a survey by the Money and Pensions Service revealed that 77% of adults wish they had learned more about money management during their childhood. In France, a Banque de France study shows that only 44% of adults master basic financial concepts like compound interest or investment diversification.

This situation is all the more concerning as young people today face increasingly complex and early financial decisions: digital subscriptions, in-app purchases, online payments, the influencer and social media economy. Financial education is no longer a luxury but a survival skill in the modern world.

GoHenry's approach: learning by doing

GoHenry's educational philosophy is based on a simple but powerful principle: children learn money management better by practicing it than by studying it in textbooks. By giving children access to a real payment card with real money, GoHenry creates an authentic but controlled learning environment.

This "learning by doing" approach is supported by educational science research. Studies show that financial skills acquired through practice in childhood are more durable and deeper than those learned theoretically. The child who has had to choose between two purchases with their own money instinctively understands the concept of opportunity cost, even if they don't know the term.

Skills developed with GoHenry

Regular use of GoHenry allows children and teenagers to develop a set of essential financial skills:

• Budgeting: learning to allocate a limited amount among different expenses and plan over a week or month
• Saving: understanding the concept of deferred consumption and the satisfaction of reaching a goal through patience
• Price comparison: developing the reflex of seeking the best value for money before a purchase
• Distinguishing needs vs. wants: learning to identify what is necessary and what is superfluous, a fundamental skill for any healthy financial management
• Financial responsibility: understanding that every expense has consequences and that money is a limited resource that must be managed carefully
• Financial security: learning to protect banking information, recognize scams, and conduct secure online transactions
• Entrepreneurship: through the paid chore system, children discover the link between effort and compensation, a prelude to an entrepreneurial mindset

Long-term impact

Data collected by GoHenry over more than a decade shows a measurable impact on young users' financial behaviors. In 2025, GoHenry children collectively saved £49 million, a figure that has been constantly increasing year after year. GoHenry's internal studies indicate that children who use the app for more than 12 months develop significantly stronger savings habits than their non-user peers.

More importantly, these skills transfer to adulthood. The first GoHenry users, who were 12-13 years old at launch in 2012, are now over 25. While it's still early for definitive conclusions, testimonials from former users suggest that the GoHenry experience better prepared them to manage their first salary, first rent, and first adult expenses. To learn more about GoHenry's educational impact, you can visit the blog at gohenry.com/uk/blog or contact GoHenry by phone at +44 330 100 7676.

Glossary of Banking Terms Related to GoHenry

For parents unfamiliar with banking and fintech vocabulary, here is a glossary of the most commonly used terms in the GoHenry context:

• AER (Annual Equivalent Rate): annual equivalent interest rate, used to compare savings products. The 2.94% AER rate offered by GoHenry Plus means that £100 saved will earn £2.94 in interest over a full year.
• Prepaid card: a payment card that works with a pre-loaded balance, unlike a credit card that allows spending beyond the available balance. The GoHenry bank card is a Visa prepaid card.
• FCA (Financial Conduct Authority): the financial services regulatory authority in the UK, which oversees GoHenry's activities.
• FSCS (Financial Services Compensation Scheme): the British deposit guarantee scheme that protects savers up to £85,000 in case of bank failure. GoHenry, as an electronic money issuer, is not covered by the FSCS.
• IBAN (International Bank Account Number): international bank account number that uniquely identifies an account at any bank in the world. The GoHenry foreign IBAN starts with "GB" for the UK.
• KYC (Know Your Customer): mandatory identity verification procedure for financial institutions, aimed at preventing money laundering and terrorism financing.
• Electronic money: monetary value stored in electronic form and accepted as a means of payment. GoHenry is a licensed electronic money issuer.
• NFC (Near Field Communication): short-range wireless communication technology used for contactless payments.
• PCI DSS: payment card industry data security standard, to which GoHenry complies for the protection of cardholder data.
• 3D Secure / SCA: additional security protocol for online payments that requires strong customer authentication. GoHenry uses this protocol to protect online purchases.
• RIB (Relevé d'Identité Bancaire): document containing the banking details needed to receive a transfer. The GoHenry RIB is accessible in the app.
• BIC/SWIFT: bank identification code used for international transfers. The GoHenry BIC SWIFT is required for transfers from abroad.

Practical Information and Summary

To conclude this comprehensive guide on GoHenry, here is a summary of essential information:

• Full name: GoHenry Limited
• Founded: 2012, London, United Kingdom
• Co-founder: Louise Hill
• Parent company: Acorns (since April 2023)
• Category: Neobank / Fintech for children and teenagers (ages 6-18)
• Phone: +44 330 100 7676
• Email: help@gohenry.co.uk
• Website: gohenry.com
• Address: Spectrum Point, 279 Farnborough Road, Farnborough, GU14 7LS, United Kingdom
• Regulator: FCA (Financial Conduct Authority)
• Card: Visa prepaid
• Countries served: UK, US, France (via Pixpay), Spain, Italy

GoHenry is much more than just a GoHenry bank card for young people. It's a complete financial education ecosystem that prepares children and teenagers to manage their money responsibly, while offering parents the control and tracking tools they need. With over a decade of experience, a continuously growing user base, and the backing of Acorns, GoHenry is solidly positioned to continue innovating in the family finance space.

Don't hesitate to call GoHenry at +44 330 100 7676 for any questions, or visit gohenry.com to discover current offers and start your free trial. Your children's financial future starts today.

Sources: gohenry.com, Trustpilot, PCMag, CNBC, TechCrunch, Good Money Guide, FinanceBuzz, FCA Register, Money to the Masses, NerdWallet. Information verified in April 2025. Pricing and features are subject to change — check gohenry.com for the most recent information.

Customer support and contact channels for Gohenry

When searching for Gohenry's contact details, the fastest way is usually to visit their official website or check the mobile app. Whether the request concerns account access, card management, transfers, fees, security settings or a complaint, the support team can guide you through the process.

Many users search for terms such as phone number, customer service, direct contact, advisor number, card opposition, transfer delay, mobile app support or account security. This page centralizes the key expressions associated with Gohenry.

Contact information

Services offered by Gohenry

• Current account
• Bank card
• Transfer
• Direct debit
• Savings
• Credit
• Insurance
• Customer service
• Mobile app
• Budget management
• Notifications
• Technical support

How to contact Gohenry by phone

Tips for contacting Gohenry

Security and data protection at Gohenry

The security of your personal and financial data is a top priority for Gohenry.

Enhanced authentication: Gohenry uses two-factor authentication (2FA).

Data encryption: All communications are encrypted with SSL/TLS 256-bit.

Regulatory compliance: Gohenry complies with applicable regulations.

24/7 monitoring: Fraud detection systems operate continuously.

Why choose Gohenry?

• ✓ Intuitive and comprehensive mobile app
• ✓ Quick 100% online account opening
• ✓ Transparent and competitive fees
• ✓ Responsive and professional customer service
• ✓ Real-time notifications
• ✓ Enhanced security with biometric authentication