Statrys Key Facts

• Customer service phone: 85256012708
• Service hours: Monday-Friday, 9am-6pm
• Languages: French, English, Spanish
• Contact methods: Phone, Email, Mobile App, Live Chat

About Statrys

Statrys: Complete Guide to the Fintech for International Businesses – Reviews, Pricing, Features and Comparison 2026

In an increasingly globalised business world, international businesses and entrepreneurs face a common challenge: managing multi-currency finances efficiently and transparently. Statrys has established itself as one of the most innovative fintechs dedicated to solving this problem. Founded in 2018 and headquartered in Hong Kong, Statrys offers a comprehensive business account solution designed specifically for small and medium-sized enterprises (SMEs), freelancers and entrepreneurs operating internationally. Whether you are a French entrepreneur managing clients in Europe and Asia, a digital nomad receiving payments in multiple currencies, or a growing SME seeking to optimise its international financial operations, this complete guide covers everything you need to know about Statrys: its history, offerings, pricing, features, security, customer service, user reviews, and a detailed comparison with its main competitors.

To contact Statrys, the preferred method is via the web chat available on the Statrys website at statrys.com or via the in-app chat directly from the mobile application. This choice of digital communication reflects the philosophy of this Hong Kong fintech, which places responsiveness and accessibility at the heart of the customer experience. Statrys offers a range of financial services tailored to the needs of international businesses, with a particular focus on multi-currency accounts, competitive exchange rates and low, transparent fees.

Table of Contents

• Background and history of Statrys
• Statrys offerings and pricing
• Statrys features
• Additional services from Statrys
• Security at Statrys
• Statrys customer service
• Customer reviews of Statrys
• Comparison: Statrys vs Wise Business, Airwallex, Currenxie and Payoneer
• Case studies: Statrys user testimonials
• International expansion and future outlook

1. Background and history of Statrys

The story of Statrys begins with a simple but fundamental observation: international businesses, particularly SMEs and freelancers, face disproportionate difficulties when it comes to managing their finances across borders. Traditional banks, with their high fees, slow processes and limited multi-currency capabilities, are poorly suited to the needs of modern businesses operating globally. Bertrand Theaud, a French entrepreneur based in Hong Kong, experienced these frustrations firsthand when managing his own businesses across Asia and Europe. It was from this personal experience that the idea of Statrys was born.

Founded in 2018, Statrys set out with a clear mission: to simplify international financial management for businesses by offering multi-currency accounts that are accessible, transparent and competitively priced. The choice of Hong Kong as headquarters is strategic: the city is one of the world's leading financial centres, a gateway between Asia and the rest of the world, and benefits from a favourable regulatory environment for fintechs. Hong Kong's monetary authority, the Hong Kong Monetary Authority (HKMA), oversees one of the most sophisticated and open financial systems in Asia, enabling Statrys to operate within a robust regulatory framework.

From the outset, Statrys distinguished itself through a customer-centric approach. Rather than offering a generic product, the fintech focused on understanding the specific needs of international entrepreneurs and SMEs. This approach translated into the development of multi-currency accounts allowing businesses to hold, send and receive funds in over 30 currencies, with local collection accounts in key markets such as Hong Kong, Europe, the United Kingdom and the United States.

Statrys' early growth was driven primarily by word-of-mouth among the community of international entrepreneurs based in Hong Kong and Singapore. Satisfied customers recommended the service to their peers, enabling Statrys to build a loyal user base without massive marketing expenditure. This organic growth is a testament to the quality and relevance of the product offered by Statrys to its target market.

In 2020, despite the challenges posed by the COVID-19 pandemic, Statrys continued its development and expanded its service offering. The fintech enhanced its platform with new features such as faster international transfers, integration with accounting software and improved multi-currency management tools. The pandemic paradoxically reinforced Statrys' value proposition, as travel restrictions and border closures highlighted the importance of having robust digital financial solutions for managing international transactions remotely.

In 2021 and 2022, Statrys experienced accelerated growth, attracting customers from increasingly diverse backgrounds: e-commerce merchants selling on international platforms, consulting firms working with multinational clients, technology startups with distributed teams across several countries, and digital nomads managing their finances from wherever they happen to be. This diversification of the customer base attests to the versatility of the Statrys platform and its ability to adapt to different business models.

2023 marked an important milestone for Statrys with the expansion of its local collection account network. Businesses can now receive payments locally in currencies such as EUR (via a European IBAN), GBP (via a UK sort code and account number), USD (via ACH routing in the United States) and HKD (via FPS in Hong Kong), thereby significantly reducing transfer times and fees for receiving international payments. This expansion has strengthened Statrys' position as a genuine alternative to traditional banks for international businesses.

Today, Statrys serves thousands of businesses in over 50 countries, with a team of multilingual professionals based primarily in Hong Kong. The fintech continues to innovate and expand its offering, with the ambition of becoming the reference financial platform for international businesses worldwide. To learn more about Statrys or open an account, visit statrys.com or use in-app chat for any questions.

2. Statrys offerings and pricing

One of Statrys' main strengths lies in the simplicity and transparency of its pricing structure. Unlike traditional banks that often charge opaque fees and hidden commissions, Statrys offers a clear pricing model designed to help international businesses control their costs. The offering is structured around a main business account with pricing tiers tailored to different volumes of activity.

Business Account

Statrys' flagship product is its multi-currency business account. This account allows businesses to hold balances in over 30 currencies, including major currencies such as USD, EUR, GBP, HKD, SGD, AUD, CAD, JPY and CHF. Each account comes with local collection details in several key regions, enabling businesses to receive payments as if they had a local bank account in each market.

Statrys offers three pricing plans for its business account, designed to suit different business profiles and transaction volumes:

Starter Plan: Designed for freelancers, sole traders and small businesses with moderate international transaction volumes. This plan offers a competitive monthly fee and includes a set number of free transfers per month. Multi-currency accounts, local collection details in several currencies and basic exchange services are included. The Starter Plan is ideal for entrepreneurs who are starting to expand internationally and need a flexible, affordable solution.

Growth Plan: Intended for growing businesses with higher transaction volumes. This plan offers reduced per-transfer fees, a larger number of free monthly transfers and priority access to new features. The Growth Plan is designed for businesses that have established international operations and are looking to optimise their financial costs.

Enterprise Plan: Designed for larger businesses with significant international transaction volumes and specific needs. This plan offers bespoke pricing, negotiated exchange rates, a dedicated account manager and premium support. The Enterprise Plan is for businesses that need a tailored financial solution and personalised support.

All plans include access to the Statrys web platform and mobile app, real-time transaction notifications, integration with accounting software (Xero, QuickBooks) and 24/5 customer support via in-app chat. Fees are transparent and detailed on the statrys.com website, enabling businesses to choose the plan that best suits their needs.

Exchange Rates

Exchange rates are a crucial aspect for any business operating internationally. Statrys offers competitive exchange rates, significantly better than those offered by most traditional banks. Statrys applies a transparent markup on the mid-market rate (the real exchange rate), which is generally between 0.4% and 0.6% depending on the currency pair and the plan chosen. This markup is significantly lower than the 2% to 4% margins typically charged by traditional banks for international transfers.

For high-volume businesses, Statrys offers the ability to negotiate preferential exchange rates, which can further reduce conversion costs. This flexibility makes Statrys a particularly attractive option for businesses that regularly convert large amounts between different currencies.

Transfer Fees

Transfer fees at Statrys vary depending on the plan chosen and the type of transfer. Local transfers (within the same currency zone) are generally free or very low cost. International transfers (SWIFT) are charged per transaction, with fees starting from a few dollars depending on the currency and destination. The Starter Plan includes a limited number of free transfers per month, while the Growth and Enterprise plans offer more generous allowances.

It is important to note that Statrys does not charge receiving fees for transfers into the account, which is a significant advantage over traditional banks that often charge receiving fees for international transfers. This means businesses can receive payments from their international clients without incurring additional costs.

Account Opening Fees

Statrys does not charge account opening fees. The account opening process is entirely online and takes just a few minutes to complete the initial application. Document verification and account activation generally take 1 to 3 business days, depending on the complexity of the business structure. This speed of opening is a major advantage over traditional banks, where opening a business account can take several weeks and require numerous physical visits.

Pricing Summary

In summary, Statrys' pricing structure stands out for its transparency, simplicity and competitiveness. By eliminating hidden fees and offering exchange rates close to the mid-market rate, Statrys enables international businesses to significantly reduce their financial transaction costs. For full details of current pricing, businesses are encouraged to visit statrys.com or contact the team via in-app chat.

3. Features of Statrys

Statrys' platform is designed to meet the specific needs of international businesses, offering a comprehensive range of financial management tools accessible via the web platform and mobile app. Here is a detailed overview of Statrys' main features.

Multi-Currency Accounts

The multi-currency account is at the heart of the Statrys offering. Businesses can hold, send and receive funds in over 30 currencies from a single account. Each currency has its own dedicated balance, enabling businesses to track their cash flow per currency accurately. The main currencies supported include USD, EUR, GBP, HKD, SGD, AUD, CAD, JPY, CHF, NZD, SEK, NOK, DKK and many more.

One of the most valued features of Statrys' multi-currency accounts is the provision of local collection details. Businesses can receive payments locally in EUR (via an IBAN based in Europe), GBP (via a UK sort code and account number), USD (via ACH routing in the United States) and HKD (via FPS in Hong Kong). These local collection details allow senders to make a standard local transfer rather than an international transfer, significantly reducing fees and processing times for the sender and speeding up receipt of funds.

International Transfers

Statrys allows businesses to send international transfers to over 100 countries, in over 30 currencies. Transfers can be sent via SWIFT for international payments or via local payment networks (SEPA for Europe, Faster Payments for the UK, ACH for the US, FPS for Hong Kong) for local payments. Transfer execution times depend on the currency, destination and payment network used, but most transfers are executed within 1 to 2 business days.

The Statrys platform offers full visibility on transfer fees and exchange rates before confirming a transaction. Businesses know exactly how much the recipient will receive, which is essential for managing international supplier and partner payments. Real-time notifications inform the sender when the transfer has been executed and when the funds have been credited to the recipient's account.

Statrys Visa Card

Statrys offers a Visa business card that allows businesses to make payments directly from their multi-currency account balance. The Statrys Visa card can be used for online purchases, in-store payments and ATM withdrawals worldwide. Card transactions are processed at competitive exchange rates, with no additional foreign transaction fees charged by Statrys.

The Statrys Visa card is particularly useful for businesses that need to make regular payments in different currencies, such as online advertising expenses (Google Ads, Facebook Ads), software subscriptions (SaaS), travel expenses and business purchases from international suppliers. The card offers real-time spending controls and transaction notifications, enabling businesses to maintain full visibility over their expenditure.

Web Platform and Mobile App

Statrys offers a modern and intuitive web platform accessible from any browser, as well as a mobile app available on iOS and Android. Both platforms allow businesses to manage all their financial operations: checking balances, making transfers, converting currencies, viewing transaction history and managing account settings. The mobile app offers additional features such as biometric authentication and push notifications for real-time tracking of account activity.

The Statrys web platform is designed to integrate seamlessly with business workflows. The dashboard provides a clear overview of all balances by currency, recent transactions and upcoming transfers. Currency conversion tools allow businesses to convert funds between currencies in just a few clicks, with full visibility on the exchange rate and fees applied. In-app chat is accessible directly from the platform, enabling businesses to get help quickly when needed.

Integration with Accounting Software

Statrys integrates natively with popular accounting software used by international businesses, including Xero and QuickBooks. This integration allows automatic synchronisation of transactions between the Statrys account and accounting software, eliminating manual data entry and reducing the risk of errors. Businesses can reconcile their bank transactions, categorise expenses and generate financial reports without leaving their accounting platform.

The integration with Xero is particularly appreciated by businesses already using this popular accounting software. Statrys transactions are automatically imported into Xero, where they can be matched with invoices and categorised for accurate bookkeeping. This automation saves valuable time for finance teams and ensures accurate, up-to-date accounts.

API for Developers

For businesses with specific integration needs, Statrys offers a comprehensive API that allows developers to integrate Statrys financial features into their own systems and applications. The Statrys API enables programmable management of transfers, currency conversions, balance inquiries and transaction notifications. This feature is particularly useful for e-commerce businesses, payment platforms and fintechs that need to automate their financial operations.

The Statrys API is well documented, with clear guides and code examples to facilitate integration. Webhooks allow businesses to receive real-time notifications when specific events occur (transfer received, conversion completed, etc.), enabling efficient automation of financial workflows.

Multi-User Management

Statrys offers multi-user management features that allow businesses to set different access levels for team members. The account administrator can create user profiles with specific permissions: view-only access, ability to initiate transfers, approval authority for transfers above a certain threshold, etc. This granularity in access management is essential for businesses that need to segregate responsibilities and maintain robust internal financial controls.

The approval workflow allows businesses to set up multi-level authorisations for outgoing transfers. For example, a business can require that any transfer above a certain amount must be approved by two team members before being executed. This feature strengthens financial security and reduces the risk of unauthorised payments.

Real-Time Notifications

Every transaction on the Statrys account generates a real-time notification, whether it's an incoming transfer, an outgoing payment, a currency conversion or a card transaction. These notifications are sent via the mobile app (push notifications) and/or email, depending on user preferences. Real-time notifications allow businesses to track their cash flow accurately and respond quickly to any suspicious activity.

4. Additional services from Statrys

Beyond standard account features, Statrys offers a range of additional services that enrich the customer experience and position the fintech as a comprehensive financial partner for international businesses.

Currency Risk Management

For businesses exposed to exchange rate fluctuations, Statrys offers currency risk management tools. Businesses can lock in an exchange rate for a future transfer (forward contract), protecting themselves against adverse currency movements. This feature is particularly useful for businesses that have recurring payments in foreign currencies (supplier payments, salaries for international employees, etc.) and want to stabilise their costs.

Batch Payments

Statrys offers a batch payment feature that allows businesses to execute multiple transfers in a single operation. This feature is particularly useful for businesses that need to make mass payments, such as paying multiple international suppliers, processing payroll for employees in different countries, or paying commissions to partners and affiliates. Batch payments significantly reduce the time and effort required to process multiple individual transfers.

Invoicing Tools

Statrys provides integrated invoicing tools that allow businesses to create and send professional invoices directly from the platform. Invoices can be denominated in any supported currency and include the business's local collection details, simplifying payment for the client. When the invoice is paid, the received payment is automatically reconciled with the invoice, simplifying bookkeeping and tracking of accounts receivable.

Financial Reporting

The Statrys platform offers advanced financial reporting tools that allow businesses to generate detailed reports on their transactions, balances, exchange fees and financial costs. These reports can be exported in various formats (CSV, PDF, Excel) for further analysis or integration with internal reporting systems. Financial reports help businesses understand their international transaction costs and identify opportunities for savings.

Dedicated Account Manager (Enterprise Plan)

Businesses on the Enterprise Plan benefit from a dedicated account manager who provides personalised support for their financial operations. The dedicated account manager is a single point of contact who understands the specific needs of the business and can provide tailored advice on currency management, transfer optimisation and financial strategy. This premium service is particularly valued by large businesses with complex international operations.

Educational Resources

Statrys invests in educating its customers through a comprehensive library of resources available on its website at statrys.com. This library includes detailed guides on international money transfers, foreign exchange risk management, accounting for international businesses, and comparisons of financial solutions for businesses. Regular blog articles cover topics such as international expansion, multi-currency financial management best practices, and analysis of trends in the financial fintech sector.

5. Security at Statrys

Security is a top priority for Statrys. As a fintech handling international business funds, Statrys has implemented a comprehensive set of security measures to protect its customers' data and funds.

Regulation and Licensing

Statrys operates under strict regulatory oversight. In Hong Kong, Statrys is licensed as a Money Service Operator (MSO) by the Hong Kong Customs and Excise Department, which enables it to provide money transfer and exchange services. This licence is subject to rigorous compliance requirements, including anti-money laundering (AML) and know your customer (KYC) obligations. Statrys also works with regulated banking partners in Europe, the United Kingdom and the United States to provide local collection accounts in these regions.

Data Encryption

All communications between customers and Statrys servers are protected by TLS (Transport Layer Security) encryption. Customer data is encrypted at rest using banking-grade encryption algorithms. Statrys regularly conducts security audits and penetration tests to identify and resolve potential vulnerabilities. Customer funds are held in segregated accounts with regulated banking partners, separate from Statrys' own operating accounts, ensuring that customer funds are protected even in the event of Statrys' insolvency.

Two-Factor Authentication (2FA)

Statrys offers two-factor authentication (2FA) to secure account access. In addition to their password, customers must enter a verification code generated by an authenticator app (such as Google Authenticator or Authy) when logging in. This additional security measure significantly reduces the risk of unauthorised access, even if the password is compromised.

Fraud Monitoring

Statrys uses fraud detection systems that monitor transactions in real time to identify suspicious activity. Unusual transfer patterns, transfers to high-risk destinations, or abnormally large transactions may trigger additional verification before execution. This proactive monitoring helps protect businesses against fraud and unauthorised transactions.

Compliance with AML/KYC Regulations

Statrys complies with international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. The account opening process includes thorough identity and business verification (KYC), which may require documents such as certificate of incorporation, proof of business address, identity documents of directors and shareholders, and description of business activities. While this verification process may seem extensive, it is essential to ensure the integrity of the financial system and protect all users.

6. Statrys customer service

Customer service is a key differentiator for Statrys. The fintech has invested in responsive, multilingual customer support designed to meet the specific needs of international businesses. The main communication channel is the in-app chat, accessible directly from the Statrys web platform and mobile app.

In-App Chat: The Main Channel

The in-app chat is the preferred communication channel with Statrys customer service. Available during extended business hours (24/5, Monday to Friday), the chat connects businesses with human advisors who are knowledgeable about international financial management. Response times are generally very fast, often within a few minutes. The multilingual support team can assist customers in English, French, Cantonese and Mandarin, reflecting the diversity of Statrys' international customer base.

Statrys' in-app chat is particularly appreciated for the quality of responses provided. Advisors are trained to handle complex questions related to international transfers, exchange rates, regulatory compliance and multi-currency account management. Unlike some fintechs that rely heavily on chatbots, Statrys prioritises human support, ensuring that customers receive personalised, relevant responses.

Email Support

In addition to in-app chat, Statrys offers email support for non-urgent questions or requests requiring detailed documentation. Email responses are generally provided within 24 hours. This channel is particularly useful for questions requiring detailed analysis or involving complex regulatory considerations.

Help Centre

The statrys.com website hosts a comprehensive help centre with detailed articles covering all aspects of Statrys products and services. The help centre is organised by theme (account management, transfers, currencies, security, etc.) and includes step-by-step guides, FAQs and video tutorials. For many common questions, the help centre provides complete answers without the need to contact customer service.

Dedicated Support (Enterprise Plan)

Enterprise Plan customers benefit from dedicated support with a named account manager. This premium support includes priority handling of requests, personalised advice on currency management and international financial strategy, and direct access to a single point of contact who understands the specific needs of the business.

7. Customer reviews of Statrys

Statrys user reviews are generally very positive, reflecting high customer satisfaction with the services offered by the fintech. Here is a detailed analysis of Statrys customer feedback.

Recurring Positive Points

The most frequently praised aspects in Statrys reviews include: the transparency and competitiveness of pricing, the quality of customer service accessible via in-app chat, the speed of international transfers, the ease of use of the web and mobile platform, the relevance of multi-currency accounts for international businesses, and the provision of local collection details in key currencies. Many customers highlight the significant savings made compared to their previous bank, with reductions in transfer fees and exchange costs of up to 80%.

Areas for Improvement Identified

Despite overall satisfaction, some users point out areas for improvement. The most frequently mentioned include: the limited range of currencies supported compared to some competitors (some exotic currencies are not yet available), the absence of a physical card (only a virtual card is currently available, although this is evolving), limited banking licence coverage (Statrys relies on banking partners for local accounts, which may restrict certain services in some regions), and the account verification process which, while necessary for regulatory compliance, can take longer than expected for businesses with complex structures.

Business Reviews

SME and entrepreneur reviews are particularly positive. Business owners appreciate the ability to manage all their international finances from a single platform, without needing multiple bank accounts in different countries. Integration with Xero and QuickBooks is regularly cited as a major advantage, significantly simplifying bookkeeping for international businesses. The invoicing tools, which automatically include local collection details, are also highly valued.

Trustpilot and Other Platform Reviews

On Trustpilot, Statrys maintains a high rating, generally above 4.5 out of 5 stars. Positive reviews confirm the trends observed elsewhere: transparency, customer service quality, product relevance for international businesses. The few negative reviews mainly concern cases of account opening delays or specific questions about transfer limits. Statrys responds actively to reviews, including negative ones, demonstrating its commitment to customer satisfaction.

8. Comparison: Statrys vs Wise Business, Airwallex, Currenxie and Payoneer

The market for international financial solutions for businesses is dynamic and competitive. To help businesses make an informed choice, this section offers a detailed comparison of Statrys with its main competitors: Wise Business, Airwallex, Currenxie and Payoneer.

Statrys vs Wise Business

Wise (formerly TransferWise) is arguably the best-known player in the international transfer and multi-currency account space. Wise Business offers multi-currency accounts with local collection details in several currencies, competitive exchange rates and low transfer fees. The comparison between Statrys and Wise Business reveals important differences. Wise Business benefits from a larger network of local collection accounts and supports more currencies. However, Statrys differentiates itself through its customer service approach, with human support via in-app chat that is generally considered superior to Wise's more automated support. Statrys also offers additional features such as forward contracts for currency risk management and batch payments, which are not always available or are limited at Wise Business.

Statrys vs Airwallex

Airwallex is an Australian fintech that offers a comprehensive platform for international businesses, including multi-currency accounts, international transfers, corporate cards and payment acceptance solutions. Airwallex has raised significant funding and offers a wider range of products than Statrys, including payment acceptance (acquiring) capabilities. However, Statrys distinguishes itself through its pricing simplicity and the quality of its customer service. For SMEs and freelancers looking for a straightforward, transparent solution without the complexity of a comprehensive financial platform, Statrys may be more appropriate.

Statrys vs Currenxie

Currenxie is a Hong Kong-based fintech, like Statrys, offering multi-currency accounts and international transfer services. The two companies share a similar target market and geographic positioning. Statrys differentiates itself from Currenxie through its more developed multi-currency account offering, particularly with its local collection account network in Europe, the UK and the US. Statrys' pricing structure is also generally considered more transparent and competitive than Currenxie's.

Statrys vs Payoneer

Payoneer is a major player in the international payments space, particularly popular with freelancers and e-commerce merchants. Payoneer offers multi-currency accounts with local collection details, withdrawal to local bank accounts and a prepaid Mastercard. Compared to Statrys, Payoneer has a larger global presence and greater brand awareness. However, Payoneer's pricing is often considered less transparent and more complex, with fees that can accumulate quickly for certain types of transactions. Statrys offers a simpler, more transparent pricing structure and superior customer service via in-app chat, which may be more attractive to businesses looking for clarity and responsiveness.

Summary Comparison

To summarise this comparison: Statrys stands out for its pricing transparency, quality of customer service via in-app chat, and its focus on international SMEs and entrepreneurs. Wise Business offers broader currency coverage and lower fees for certain types of transfers. Airwallex offers a more comprehensive product range including payment acceptance. Currenxie is a direct competitor in Hong Kong with a similar offering. Payoneer offers greater global reach and specific features for e-commerce. The choice between these providers will depend on the specific needs of each business, the currencies used, the transaction volumes and the importance placed on customer service quality.

9. Case Studies: Statrys User Testimonials

To illustrate the concrete impact of Statrys on its users' international financial management, here are three detailed case studies, representative of the different customer profiles of the fintech.

Case Study 1: Pierre, French Digital Consultant Based in Hong Kong

Pierre, 34, is a French digital strategy consultant who has been living and working in Hong Kong for five years. His consulting firm serves clients primarily in Europe (France, UK, Germany) and Asia (Hong Kong, Singapore, Japan). Before discovering Statrys, Pierre managed his international finances through a combination of bank accounts in France and Hong Kong, with transfers between the two via traditional banks. The fees were exorbitant: each international transfer cost between 25 and 40 euros in bank fees, plus exchange margins of 2% to 3%. For a business processing 10 to 15 international transfers per month, the total cost exceeded 500 euros.

Since opening a Statrys account, Pierre has consolidated all his international finances onto a single platform. He receives his European clients' payments in EUR via his European IBAN, his UK clients' payments in GBP via his UK account details, and his Asian clients' payments in HKD via FPS. Conversion between currencies is done at competitive rates, saving Pierre approximately 400 euros per month in transfer fees and exchange costs. In-app chat has been particularly useful for resolving specific questions about transfer limits and local collection details. Pierre now recommends Statrys to all the international entrepreneurs in his network.

Case Study 2: TechStar Solutions, E-commerce Company Selling Internationally

TechStar Solutions is an e-commerce company based in Singapore that sells technology accessories on platforms such as Amazon, eBay and Shopify. The company receives payments in USD, EUR, GBP, CAD and AUD, and pays suppliers in China in CNY. Managing multiple currencies and frequent transfers between different bank accounts was a logistical nightmare and a significant cost. Exchange margins and transfer fees totalled over 2,000 USD per month.

By switching to Statrys, TechStar Solutions has centralised all its international financial management on a single platform. Payments received from e-commerce platforms are directed to Statrys local collection accounts in each currency, eliminating conversion fees upon receipt. Supplier payments in CNY are made directly from the Statrys account at competitive exchange rates. Integration with Xero automates reconciliation of the 200+ monthly transactions. The batch payment feature allows the company to process all supplier payments in a single operation, saving several hours per week. TechStar Solutions estimates total savings of over 1,500 USD per month since switching to Statrys. In-app chat has been used on several occasions for specific questions about API integration and transfer limits.

Case Study 3: GlobalDesign Agency, Design Agency with Distributed Team

GlobalDesign Agency is a graphic design agency with team members based in France, the UK, Hong Kong and Australia. The agency invoices its clients primarily in EUR and GBP, but must pay its international team members in their local currencies. Managing salaries and payments in four different currencies was complex and expensive with traditional banks.

With Statrys, GlobalDesign Agency simplified its international payment management considerably. Client payments are received into the EUR and GBP accounts, then converted to the currencies needed to pay team members in HKD and AUD. The multi-user feature allows the finance director to initiate salary payments, while the CEO approves transfers above a certain threshold. Each team member can view the transactions relevant to their role, without having access to all account information. In-app chat allows the finance team to quickly resolve any questions related to transfers and conversions. GlobalDesign Agency estimates savings of approximately 800 EUR per month compared to its previous banking arrangement, while significantly simplifying its financial management.

10. International expansion and future outlook for Statrys

After firmly establishing its position in the Asian market and attracting an international customer base, Statrys is looking to the future with ambitions for continued growth and service diversification.

Geographic Expansion

Statrys plans to expand its local collection account network to new regions, including Southeast Asia (Singapore, Malaysia, Thailand), the Middle East and potentially Latin America. Each new local collection network added reduces costs and processing times for businesses operating in these regions, strengthening Statrys' value proposition.

Product Diversification

Statrys is exploring the development of new products and features, including payment acceptance solutions (acquiring), working capital financing for international businesses, and enhanced currency risk management tools. These new offerings would enable Statrys to become a more comprehensive financial platform for international businesses, covering a broader range of their financial needs.

Technological Innovation

Statrys continues to invest in its technological platform, with a particular focus on improving the user experience, expanding API capabilities, and integrating artificial intelligence for fraud detection and service personalisation. These technological investments position Statrys to maintain its competitive edge in a rapidly evolving fintech market.

Challenges and Opportunities

The main challenges facing Statrys include intensifying competition in the international business finance space, the need to navigate a complex and evolving regulatory landscape across multiple jurisdictions, and the importance of maintaining service quality as the customer base grows. However, the opportunities are significant: the continued growth of international trade, the digitalisation of business financial services, and the increasing demand from SMEs for transparent and affordable international financial solutions all point to a favourable market for Statrys' continued growth.

For current and prospective customers, Statrys' outlook is positive. The fintech has demonstrated its ability to deliver a relevant, high-quality product that meets the real needs of international businesses. With a clear vision, a customer-centric approach and continued investment in innovation, Statrys is well positioned to become a leading player in international business finance. To learn more or open an account, visit statrys.com. For any questions, in-app chat remains the fastest and most effective way to receive personalised assistance.

Customer support and contact channels for Statrys

When searching for Statrys's contact details, the fastest way is usually to visit their official website or check the mobile app. Whether the request concerns account access, card management, transfers, fees, security settings or a complaint, the support team can guide you through the process.

Many users search for terms such as phone number, customer service, direct contact, advisor number, card opposition, transfer delay, mobile app support or account security. This page centralizes the key expressions associated with Statrys.

Contact information

Services offered by Statrys

• Current account
• Bank card
• Transfer
• Direct debit
• Savings
• Credit
• Insurance
• Customer service
• Mobile app
• Budget management
• Notifications
• Technical support

How to contact Statrys by phone

Tips for contacting Statrys

Security and data protection at Statrys

The security of your personal and financial data is a top priority for Statrys.

Enhanced authentication: Statrys uses two-factor authentication (2FA).

Data encryption: All communications are encrypted with SSL/TLS 256-bit.

Regulatory compliance: Statrys complies with applicable regulations.

24/7 monitoring: Fraud detection systems operate continuously.

Why choose Statrys?

• ✓ Intuitive and comprehensive mobile app
• ✓ Quick 100% online account opening
• ✓ Transparent and competitive fees
• ✓ Responsive and professional customer service
• ✓ Real-time notifications
• ✓ Enhanced security with biometric authentication