Alma

About Alma

Alma, a French fintech company founded in 2017, has established itself as a leader in buy now, pay later (BNPL) solutions for online and in-store merchants. Based in Paris, Alma offers flexible payment options for merchants, enabling customers to purchase goods and services without immediate payment. The company's mission is to provide merchants with scalable, user-friendly BNPL solutions that can be easily integrated into their platforms.

Company Overview

Alma was co-founded by Louis Chatriot and Guillaume Desloges, both with extensive experience in the financial sector. The company is regulated by the Autorité de Contrôle Prudentiel et de Résolution (ACPR), a division of the Banque de France, ensuring compliance with rigorous financial regulations. In 2022, Alma secured €210 million in a Series C funding round, which facilitated its rapid expansion across Europe.

Key Services and Features

Alma offers merchants a variety of payment solutions, including 2, 3, or 4-installment payment plans, allowing customers to spread the cost of their purchases over time. This flexible payment method not only enhances the shopping experience but also boosts sales for merchants. Additionally, Alma supports both online and in-store transactions, making it highly versatile.

Contact Information

While Alma does not provide a direct phone number for customer service, you can reach out to the company through its website or mobile application. The service is available in multiple languages, including French, English, and Spanish, ensuring that users from diverse backgrounds can communicate effectively. Customer support operates from Monday to Friday between 9 AM and 6 PM.

Quick Contact Information

• **Website**: Visit the official Alma website for detailed information and to contact customer service.
• **Mobile Application**: Download the Alma app for a seamless experience and to manage your account and payments.
• **Email Support**: Use the contact form on the website to send queries or requests for assistance.
• **Live Chat**: Access live chat support on the website for immediate assistance.

Frequently Asked Questions (FAQ)

1. **How do I sign up for Alma's BNPL service?**

• You can sign up for Alma’s BNPL service through the company’s website or mobile application. Simply create an account and proceed with the payment process.

2. **What are the benefits of using Alma's BNPL service for merchants?**

• Alma's BNPL service helps merchants increase sales by providing customers with flexible payment options. It also streamlines the payment process, making it easier for customers to complete purchases.

By leveraging Alma's BNPL solutions, merchants can enhance their customer experience and boost their sales while maintaining a seamless and secure payment process.