Annuaire Services

American Express

États-Unis · fintech/financial services
Phone number
+1-800-528-4800

About American Express

American Express: Complete Guide to the International Premium Payment System In the world of financial services and premium payment methods, American Express occupies a truly unique position. Founded over 170 years ago in the United States, this institution has established itself as the undisputed leader of premium cards worldwide. Whether you are a frequent traveler, a business executive or simply a discerning consumer, American Express offers a range of products and services that stand radically apart from the competition. This comprehensive guide presents everything you need to know about American Express: its fascinating history, its offerings and pricing, its innovative features, its cutting-edge security, its legendary customer service, as well as reviews from its millions of users around the globe. For any questions or assistance, you can contact support via the dedicated mobile app, available on iOS and Android. Let us discover together why American Express remains, year after year, the absolute benchmark in international premium payment.

The origins: from express transport to financial services The story of American Express begins in 1850, well before the era of payment cards. At that time, Henry Wells, William Fargo and John Warren Butterfield founded the company in Buffalo, New York. The company's initial mission was simple yet ambitious: ensure the rapid transport of goods, packages and mail across the United States. In a country rapidly expanding westward, this express courier service met a crucial need. The company quickly distinguished itself through its reliability and speed, becoming one of the major players in the American logistics sector in the 19th century. It was in 1882 that American Express made a major strategic turning point by launching its first money orders. This innovative financial product allowed individuals and businesses to send money securely across the country. The success was immediate and considerable. The group had just laid the first stone of its transformation into a financial institution. Money orders represented a reliable alternative to sending cash, which was often subject to theft and loss. This innovation marked the beginning of a long series of financial products that would revolutionize the industry.

The invention of the Traveler's Cheque In 1891, American Express launched the product that would truly cement its international reputation: the Traveler's Cheque. Invented by Marcellus Fleming Berry, an employee of the company, this secure payment method for travelers was a revolution. Before this innovation, international travelers had to carry large sums of cash, exposing themselves to the risks of theft and loss. The Amex Traveler's Cheque offered an elegant solution: a prepaid document, replaceable in case of loss or theft, accepted worldwide. This product remained a pillar of the Amex offering for over a century, until electronic payment cards gradually rendered it obsolete.

The era of payment cards: the Charge Card October 1, 1958 marks a historic date for American Express and the global financial industry: the launch of the first American Express payment card. This charge card, purple in color and quickly replaced by green, was made of cardboard before being replaced by plastic in 1959. From its launch, Amex positioned its card as a premium product, targeting business travelers and affluent consumers. Unlike revolving credit cards offered by banks, the Amex card operated on the principle of full payment: the balance had to be paid in full each month, with no revolving credit option. This unique positioning shaped the brand's identity for decades to come. In 1966, Amex introduced the Gold card, creating the concept of a premium card with superior benefits. Then, in 1984, the legendary Platinum card made its appearance. Initially accessible only by invitation, the Amex Platinum redefined the standards of luxury in the payment card sector. For information about these historic cards or current offers, customers can contact support via the official mobile app.