BoursoBank
About BoursoBank
BoursoBank, formerly known as Boursorama Banque, is a leading French neobank with over 6.5 million customers as of 2025. Founded in 1995 by Patrice Legrand and Stéphane Mathieu, BoursoBank has evolved significantly over the years, eventually becoming a fully digital banking service under the regulatory oversight of the Autorité de Contrôle Prudentiel et de Résolution (ACPR). The bank is now owned by Société Générale and has rebranded to BoursoBank in 2023, reflecting its continued commitment to innovation and customer service.
Key Services and Features
BoursoBank offers a wide range of digital banking services designed to cater to both personal and professional needs. Some of the key services include:
- **Account Management:** Users can easily open and manage various types of bank accounts, including savings accounts, current accounts, and corporate accounts.
- **Investment Services:** The platform allows customers to invest in a variety of financial products, including stocks, bonds, and mutual funds, making it an attractive choice for retail and institutional investors.
- **Payment Solutions:** Customers can make both domestic and international payments, as well as manage credit and debit cards, all through the digital platform.
- **Loan Services:** Loan products are available for various purposes, including personal loans, business loans, and mortgages.
- **Mobile App and Online Access:** The bank’s services are fully accessible via a user-friendly mobile app and a secure online portal, enabling customers to manage their finances on-the-go.
How to Contact BoursoBank
While the official phone number is not provided, customers can easily contact BoursoBank through its mobile app or website. The online platform offers a range of support options, including live chat, email, and self-service tools. For more complex queries, customers can schedule a call with a dedicated advisor through the app or website. Additionally, the bank’s service hours are from Monday to Friday, 9 AM to 6 PM (CET), ensuring that customers have access to support throughout the week.
Frequently Asked Questions (FAQs)
1. **How do I open an account with BoursoBank?**
- To open an account, visit the BoursoBank website or download the mobile app. Follow the on-screen instructions to create an account, which typically requires basic personal information and a few minutes to complete. For more detailed information, you can contact the customer service team.
2. **What payment methods does BoursoBank support?**
- BoursoBank supports various payment methods, including bank transfers, direct debits, and card payments. Customers can manage their payment preferences through the mobile app or online portal.
Conclusion
BoursoBank stands out as a reliable and innovative digital banking platform in France. Its comprehensive range of services, coupled with a user-friendly digital interface, makes it an attractive option for both individuals and businesses. Whether you are looking to manage your finances, invest, or seek expert advice, BoursoBank offers a seamless and secure experience. For any queries or support, customers can easily connect with the bank through its digital channels, ensuring that their financial needs are met efficiently and effectively.