Digio

About Digio

Digio: Complete Guide to the Brazilian Neobank – Review, Fees, Features and Comparison 2026 Digio is a Brazilian neobank that has established itself as a key player in the country's digital financial landscape. Founded in 2016, this 100% digital financial institution offers a comprehensive range of banking services accessible directly from a smartphone, with no physical branches. With its free digital account, no-annual-fee credit card, and numerous innovative features, Digio attracts millions of Brazilians seeking a modern alternative to traditional banks. In this comprehensive guide, we will explore in depth all aspects of this Brazilian neobank: its history, offerings, fees, features, security, customer service, user reviews, and much more. Whether you are a Brazilian resident looking for a new digital bank or a fintech industry observer, this article will provide all the information you need to understand the Digio ecosystem. Digio's official website is accessible at digio.com.br , and all of the bank's services are managed through the mobile app available on iOS and Android. For any questions or support requests, contact is made via the app, reflecting the fully digital philosophy of this neobank. Digio belongs to the category of neobanks, these next-generation financial institutions that are disrupting the traditional banking sector by offering digital-first services, reduced fees, and an optimized user experience.

Table of Contents Background and history of Digio Digio's offerings and fees Digio app features Additional services offered by Digio Security at Digio Digio customer service Customer reviews of Digio Comparison: Digio vs Nubank vs Banco Pan vs Banco Inter Digio user case studies Digio's expansion and future prospects

1. Background and history of Digio Digio's history is closely tied to the digital transformation of the Brazilian banking sector. To understand the emergence of this neobank, it is essential to place its creation within the economic and technological context of Brazil in the 2010s. The country, the world's fifth-largest economy by population and seventh by GDP, was undergoing a profound transformation of its financial system. Traditional Brazilian banks, long criticized for their high fees, bureaucracy, and lack of innovation, were facing a wave of pushback from consumers and technology entrepreneurs. It was in this context that Digio was born in 2016, initially as a digital credit card with no annual fees. The project was launched by Banco do Brasil in partnership with the Bradesco group, two of Brazil's largest financial institutions. This strategic alliance between two banking giants to create a fintech was a pioneering move at the time, demonstrating the traditional sector's recognition of the need to reinvent itself. Digio was born from the desire to offer a modern, simplified banking experience accessible to all Brazilians, including those historically excluded from the formal banking system. Digio's creation was also part of a broader movement toward financial democratization in Brazil. The country had tens of millions of unbanked or underbanked people—those without access to basic financial services such as a checking account, credit card, or savings products. The neobank Digio explicitly aimed to bridge this gap by offering services accessible without minimum income requirements and without traditional bureaucratic barriers. In its early years, Digio focused on its flagship product: the Digio Mastercard credit card, entirely managed through the mobile app. This card, with no annual fees and a fully online application process, quickly won over hundreds of thousands of Brazilians. The initial success of this digital credit card allowed Digio to validate its business model and prove that there was massive demand for simple, transparent financial services accessible via smartphone. In 2018, Digio reached a major milestone by launching its digital account, transforming from a simple credit card issuer into a full-fledged neobank. This free digital account allowed users to receive transfers, pay boletos (Brazilian bills), make transfers, and manage their money directly from the app. This strategic evolution positioned Digio as a credible alternative to traditional banks for everyday banking operations. The year 2019 marked a turning point in Digio's governance with Banco do Brasil increasing its stake in the company. This shareholder consolidation strengthened the neobank's financial solidity and gave it the means to accelerate its development. The relationship with Banco do Brasil, one of the oldest and most respected financial institutions in Brazil,