Maya Bank

Philippines · neobank

Phone number

About Maya Bank

Maya Bank, a digital banking subsidiary of PLDT/Voyager Innovations, has revolutionized the Philippine banking landscape since its launch in March 2022. Officially recognized by the Bangko Sentral ng Pilipinas (BSP) and the Philippine Deposit Insurance Corporation (PDIC), Maya Bank operates as a neobank, leveraging digital technology to offer seamless banking services.

Company Overview

Founded in 2021 by Shailesh Baidwan and Orlando Vea, Maya Bank is deeply integrated with the Maya app, which combines financial services such as payments, savings, and loans. The bank’s mission is to provide a user-friendly and secure banking experience, accessible 24/7 to its customers. As of 2023, Maya Bank has been ranked the #1 digital bank in the Philippines by active customer count, underscoring its rapid and widespread adoption.

Key Services and Features

Maya Bank offers a range of services designed to meet the diverse needs of its customers. These include:

**Digital Accounts**: Instantly open a savings or checking account through the Maya app.
**Contactless Payments**: Use the Maya card for quick, contactless transactions at POS terminals.
**Savings Goals**: Set up automatic savings plans to help reach financial goals.
**Loans**: Apply for personal loans with flexible terms and conditions.
**Investments**: Access a variety of investment products to grow your wealth.
**Bill Payments**: Pay utility bills, subscriptions, and other bills directly from the app.
**Customer Support**: 24/7 support through the app and website.

The integration with the Maya app ensures that customers have a unified platform for all their banking and financial needs. The app is available on both iOS and Android devices, making it accessible to a wide range of users.

How to Contact Maya Bank

While Maya Bank does not have a direct phone number for customer service, you can reach out to the bank through its official website or the Maya app. The app provides a comprehensive support section where you can submit your queries or concerns. Additionally, the website features a chatbot and a customer support email for immediate assistance.

FAQs

1. How do I open an account with Maya Bank?

You can open a Maya Bank account through the Maya app. Simply download the app, register, and follow the on-screen instructions to set up your account.

2. Can I apply for a loan through the Maya app?

Yes, you can apply for a personal loan through the Maya app. The app provides detailed instructions and guides you through the loan application process.

Conclusion

Maya Bank stands out in the Philippine banking sector by offering cutting-edge digital services within a user-friendly app. With its strong backing from PLDT/Voyager Innovations and approval from the BSP and PDIC, Maya Bank is well-positioned to continue its growth and provide innovative financial solutions to its customers. Whether you are a personal user or a business, Maya Bank offers a seamless and secure way to manage your finances.