Moss (Nufin GmbH)
About Moss (Nufin GmbH)
Contact Moss: Phone, Email, Application and All Information About the Expense Management Neobank for Businesses You are looking for the Moss phone number or a quick way to reach the customer service of this fintech specializing in business expense management? You are in the right place. Moss (getmoss.com) is an all-in-one spend management platform, founded in Berlin in 2019, which today supports more than 5,000 businesses across Europe. Unlike traditional banks, Moss does not offer a conventional phone number: all customer support goes through the application and the online platform. This comprehensive guide details how to contact Moss, its plans, pricing, features and much more. Whether you want to contact Moss by phone , understand Moss pricing , open a business account or compare Moss with competitors like Spendesk, Pleo and Soldo, this article of over 10,000 words is your definitive resource. We have compiled verified sources from TechCrunch, Forbes, Trustpilot, G2 and the official website getmoss.com to offer you the most comprehensive analysis available in English.
Table of Contents 1. Background and history of Moss 2. Plans and pricing 3. Platform features 4. Additional services 5. Security and compliance 6. Customer service: how to contact Moss 7. Customer reviews 8. Comparison with Spendesk, Pleo and Soldo 9. Case studies: three companies using Moss 10. Expansion and future outlook
Origins: from Nufin to Moss The story of Moss begins in late 2019 in Berlin, Germany, under the codename "Nufin." Four visionary co-founders — Ante Spittler (CEO), Anton Rummel, Ferdinand Meyer (also known as Max Meyer) and Stephan Haslebacher — shared a unanimous observation: finance teams at European SMEs and mid-market companies were drowning in manual processes, paper receipts, Excel spreadsheets and endless approval chains. Where large corporations had SAP and dedicated teams, mid-sized companies made do with whatever they could. The initial project focused on issuing smart corporate credit cards, with individual limits per employee and real-time expense tracking. Very quickly, the team understood that the card alone was not enough: an integrated platform covering the entire spend cycle, from approval to accounting reconciliation, was needed. It was this holistic vision of "spend management" that would differentiate Moss from its competitors from the very start. In 2020, the company officially rebranded as Moss — a short, memorable name evoking organic growth (moss that grows everywhere). The headquarters remained in Berlin, but the ambition was resolutely European. From its earliest months, Moss attracted the attention of top-tier investors on the global tech scene.
Major funding rounds Moss's funding journey illustrates the market's confidence in its value proposition: Seed and Series A (2020-2021) : The early funding rounds allowed Moss to recruit a team of engineers and financial experts, develop the platform and launch the first corporate cards with pilot clients in Germany. Funds like Cherry Ventures, based in Berlin, backed the project from the start. Series B — January 2022 — 75 million euros (86 million dollars) : This was the turning point. Led by Valar Ventures (Peter Thiel's fund) and Tiger Global Management, this round valued Moss at over 500 million euros. The company employed more than 200 people and had already issued over 20,000 corporate cards, processing 250,000 transactions. The official announcement, covered by TechCrunch, emphasized that Moss stands out by offering credit cards (not debit cards), giving client businesses greater cash flow flexibility. Series C — July 2024 : Moss closed a new funding round with renewed participation from Cherry Ventures and Valar Ventures. Total funding raised reached approximately 148 million dollars. This round came in a context of spectacular growth: Moss reported 100% ARR (Annual Recurring Revenue) growth over the previous twelve months and now processed more than 6.5 billion euros in annual spending for its clients. In total, between 2019 and 2024, Moss raised nearly 148 million dollars from renowned investors, including Tiger Global, Valar Ventures, Cherry Ventures and other institutional funds. These figures place Moss among the best-funded B2B fintechs in Europe.