myPOS
About myPOS
myPOS: A Leading Fintech Company in Payment Solutions for SMEs
Founded in 2014 by Christo Georgiev and Javor Petrov, myPOS is a Bulgarian-British fintech company that specializes in payment terminals and transaction processing for small and medium-sized enterprises (SMEs). With a strong presence in Europe, myPOS serves over 200,000 merchants across the region. The company is regulated by the FCA (Financial Conduct Authority, EMI) and has seen significant growth, culminating in its acquisition by private equity firm Advent International in 2024 for approximately €500 million.
Company Overview
myPOS is headquartered in Varna, Bulgaria, and has expanded its operations to the United Kingdom. The company offers a comprehensive suite of payment solutions, including point-of-sale (POS) terminals, mobile payment solutions, and transaction processing services. These services are designed to facilitate seamless and secure transactions for businesses of all sizes, from local shops to online marketplaces.
Key Services and Features
1. Payment Terminals and Mobile Solutions: myPOS provides state-of-the-art payment terminals and mobile payment solutions, enabling businesses to accept a wide range of payment methods, including credit cards, debit cards, and mobile payments.
2. Transaction Processing: The company’s robust transaction processing system ensures fast and secure transactions, reducing the risk of fraud and minimizing downtime.
3. Merchant Services: myPOS offers various merchant services, such as invoicing, inventory management, and reporting tools, to help businesses streamline their operations and make data-driven decisions.
4. Customer Support: myPOS is committed to providing exceptional customer support. Businesses can access help through the company’s website, mobile application, and support team available Monday to Friday from 9 AM to 6 PM.
How to Contact MyPOS
While myPOS does not provide a direct phone number for customer service, you can contact them through their website or mobile application. These platforms offer a range of support options, including live chat, email, and a comprehensive knowledge base.
Brief FAQ
1. **How do I sign up for myPOS services?**
- Visit the myPOS website and sign up for an account. You can also contact the support team for assistance with the signup process.
2. **What payment methods are accepted through myPOS?**
- myPOS accepts a variety of payment methods, including credit cards, debit cards, and mobile payments.
3. **How can I get support if I have issues with myPOS?**
- You can access support through the myPOS website, mobile application, or by contacting their support team.
Conclusion
myPOS has established itself as a leading player in the fintech industry, offering innovative payment solutions that empower businesses to thrive in the modern marketplace. With its strong regulatory compliance and dedicated customer support, myPOS continues to grow and expand its services to meet the evolving needs of SMEs across Europe.