Novo

About Novo

Novo, founded in 2016 by Michael Rangel and Tyler McIntyre, is an American neobank based in Miami. The company is dedicated to serving entrepreneurs and small businesses, offering accounts that come with no hidden fees and seamless integrations with popular platforms like Stripe, Shopify, and QuickBooks. As of 2023, Novo serves hundreds of thousands of entrepreneurs across the United States, providing a streamlined and efficient banking experience.

Key Services and Features:

Novo's core offerings are designed to cater to the unique financial needs of its target audience. Entrepreneurs can open a business account with Novo, which includes a checking account and an optional savings account. The checking account is tailored to provide a smooth banking experience, allowing for easy management of daily transactions, including online and in-store payments. The savings account offers a competitive interest rate, helping small business owners grow their capital.

In addition to basic banking services, Novo supports its clients through integrations with leading e-commerce and accounting platforms. This allows users to seamlessly manage their financials and streamline their business operations. The neobank also provides card options, including both debit and credit cards, ensuring that entrepreneurs have the tools they need to manage their finances effectively.

How to Contact Novo:

While Novo does not provide a direct phone number, customers can reach out to the company through its mobile application or website. The service is available 24/7 via the app, allowing users to check account balances, manage transactions, and contact customer support. Novo’s customer service team is available via phone during business hours (Monday to Friday, 9:00 AM to 6:00 PM Eastern Time). For those who prefer other communication methods, Novo also offers email and live chat support.

FAQ:

1. **How do I contact Novo if I have a question about my account?**

• You can contact Novo through their mobile application or website. For immediate assistance, use the in-app chat or email support. For phone support, call the customer service number during business hours.

2. **Can I open a business account with Novo?**

• Yes, Novo offers business accounts specifically designed for entrepreneurs and small businesses. These accounts come with no hidden fees and include features like a checking account and optional savings account.

By leveraging Novo's neobank services, entrepreneurs and small business owners can streamline their financial management and focus on growing their businesses.