Qonto

About Qonto

Qonto: A Leading European Neobank for SMEs and Freelancers

Overview

Qonto is a French neobank that has rapidly gained prominence in the financial services sector, particularly for small and medium-sized enterprises (SMEs) and freelancers. Founded in 2016 by Alexandre Prot and Steve Anavi, Qonto offers a comprehensive business account that integrates invoicing, expense management, and accounting. Operating under the regulatory oversight of the Autorité de Contrôle Prudentiel et de Résolution (ACPR), Qonto is recognized as a payment service provider (PSP) and an intermediary with the Organisme Régulateur des Intermediaires en Assurance et des Services Financiers (ORIAS).

Key Services and Features

Qonto’s primary offering is a business account that includes the following features:

• **Invoicing and Payment Management:** Instant invoicing and easy payment collection, making it simple for clients to pay via multiple payment methods.
• **Expense Management:** Track and manage expenses, categorize them for accurate accounting, and streamline expense reporting.
• **Accounting Integration:** Seamless integration with popular accounting software like QuickBooks, Xero, and Odoo, ensuring real-time financial tracking and reporting.
• **Multi-Currency Support:** Handle payments and expenses in various currencies, making it ideal for international businesses.
• **Card Management:** Issue and manage corporate cards for efficient expense tracking and control.
• **Security Measures:** Robust security features, including transaction monitoring, fraud alerts, and 24/7 support.

How to Contact Qonto

While Qonto does not provide a dedicated phone number for customer service, you can contact the company through its website or mobile application. For immediate assistance, users can access live chat support, send an email, or use the app’s support feature. The service hours are Monday to Friday from 9:00 AM to 6:00 PM (CET).

Frequently Asked Questions (FAQ)

1. **How do I sign up for Qonto?**

• Visit the Qonto website and create an account. You can sign up directly or through a referral from an existing customer. Follow the on-screen instructions to complete the account setup process.

2. **What are the security measures in place for my Qonto account?**

• Qonto employs advanced security measures, including two-factor authentication, transaction monitoring, and fraud detection. You can enable additional security layers within the app and receive real-time alerts for suspicious activity.

Strategic Outlook

Qonto is committed to expanding its service offerings by obtaining a full banking license. Currently operating as a payment service provider, the company is in the process of applying for a banking license from the ACPR. This strategic move aims to unlock new financial services, such as savings, investment products, and corporate lending, thereby enhancing its value proposition for SMEs and freelancers.

Qonto continues to innovate and adapt to the evolving needs of its customers, ensuring that it remains a leading player in the neobank market.