Swan

About Swan

Swan is a European Banking-as-a-Service platform founded in 2019 by Nicolas Benady, Nicolas Saison, and Mathieu Breton. Based in Paris, France, Swan aims to empower companies to integrate banking features such as accounts, cards, and payments into their services without the need for regulatory compliance. This innovative platform operates under the supervision of the Autorité de Contrôle Prudentiel et de Résolution (ACPR), a French financial regulatory body.

Key Services and Features

Swan offers a range of financial services tailored for businesses. These include the ability to open virtual bank accounts, issue prepaid and corporate cards, and facilitate seamless payment processing. Businesses can easily embed these banking features into their existing platforms or applications, enhancing their customer experience and operational efficiency. Additionally, Swan provides various financial tools such as budget management, transaction notifications, and support for digital payments, ensuring a comprehensive banking solution for enterprises.

Contacting Swan

Swan primarily operates through its digital platform, which can be accessed via the website swan.io. While a direct phone number is not provided, businesses and individuals can reach out to the customer service team through several other means:

• **Website:** For detailed information and account management, users can visit the official website.
• **Email:** A dedicated email address is available for customer inquiries and support.
• **Application Mobile:** The mobile app offers a user-friendly interface for managing accounts, transactions, and other services.
• **Live Chat:** Real-time support is available through the app and website.

For those who prefer direct voice communication, the contact number 09 72 22 53 94 is provided. This number is operational from Monday to Friday, between 9:00 AM and 6:00 PM. During off-peak hours, users may be directed to automated services.

FAQs

Q1: How can I open a virtual bank account with Swan?

To open a virtual bank account with Swan, visit the swan.io website or download the mobile app. Follow the on-screen instructions to set up your account. Customer service can assist with any questions or issues during the process.

Q2: Can I manage my accounts and transactions via the mobile app?

Yes, the Swan mobile app offers a comprehensive suite of tools for managing your accounts, transactions, and other banking features. Log in to your account using your credentials and navigate through the app’s intuitive interface.

Q3: What are the operating hours for customer service?

Customer service is available from Monday to Friday, between 9:00 AM and 6:00 PM. For any urgent matters outside these hours, users can use the automated services or contact the customer support team through the app or website.

Swan continues to revolutionize the banking landscape by offering flexible, innovative solutions to businesses across Europe. With its user-friendly digital platform and dedicated customer support, Swan ensures that companies can easily integrate banking features into their services, enhancing their operational capabilities and customer satisfaction.