Walkie
Walkie customer service is available through the mobile app or official website.
About Walkie
Walkie: French Fintech for Expense Management and Employee Benefits
Company Overview
Walkie is a French fintech company founded in 2020. While the exact founders are not publicly disclosed, Walkie has quickly gained recognition for its innovative approach to expense management and employee benefits. The company operates under the supervision of the Autorité de Contrôle Prudentiel et de Résolution (ACPR), ensuring regulatory compliance and financial security for its users.
Key Services and Features
Walkie specializes in providing expense management and employee benefits solutions tailored to businesses and their teams. Its core features include:
- **Expense Management**: Simplified and automated expense tracking, reimbursement, and categorization.
- **Employee Benefits**: Comprehensive benefits packages, including health insurance, life insurance, and wellness programs.
- **Financial Tools**: Real-time financial insights, budgeting tools, and integrated payment options.
- **Mobile App**: Access to all features via a user-friendly mobile application, allowing for on-the-go management of finances.
- **24/7 Support**: Multilingual customer support available through phone, email, chat, and the app.
How to Contact Walkie
While Walkie does not provide a specific phone number for customer support, users can access assistance through the app or website. The service operates from Monday to Friday, 9:00 AM to 6:00 PM, and support is available in French, English, and Spanish.
- **App**: Download the Walkie app to manage your accounts and access support.
- **Website**: Visit the official Walkie website for account management, support, and more.
- **Email**: Contact support via email for assistance with queries or issues.
- **Live Chat**: Engage in real-time chat for immediate support.
FAQ
1. **How do I manage my expenses on Walkie?**
- Log in to the Walkie app and navigate to the expense management section. You can categorize expenses, attach receipts, and get reimbursed directly through the app.
2. **Can I access customer support outside of business hours?**
- While live chat support is available during business hours, you can still contact support through email or the app for assistance outside of these times.
Conclusion
Walkie offers a comprehensive suite of financial services designed to simplify expense management and employee benefits for businesses and their teams. With a user-friendly interface and robust support, Walkie is well-positioned to meet the needs of modern businesses in France and beyond.